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Feedback - Clarify the difference between WordPress & WordPress.org #2988

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westnz opened this issue Oct 30, 2024 · 7 comments
Open

Feedback - Clarify the difference between WordPress & WordPress.org #2988

westnz opened this issue Oct 30, 2024 · 7 comments
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@westnz
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westnz commented Oct 30, 2024

Type of feedback

//conent

Description

The video somewhat conflates WordPress (the software) with WordPress.org (the website).

Notes:
Basically the distinction needs to be made:
WordPress = free, open source software you can download and install to build a blog/website
WordPress.org = a site where you can download WordPress, also hosts WordPress plugins and themes, you can Learn about WordPress, get support and help, and contribute back to WordPress
WordPress.com = a managed WordPress hosting company, where you can pay to host a copy of WordPress, as well as other add ons like domains, backups etc.
There's some added confusion around the fact that the term "WordPress" is overloaded. It can refer to the FOSS software that you can download and install, but it can also refer to the project as a whole or the community around the project.
Similarly, "WordPress.org" may refer to the website, but it may also be used to refer to the community of contributors and/or their submitted work.
In marketing, they sometimes specify "WordPress project" or "WordPress community," which might be a patch that can be applied to the video scripts.

Step-by-step reproduction instructions (optional)

Go to https://learn.wordpress.org/tutorial/what-is-the-difference-between-wordpress-org-and-com/

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@westnz westnz added the Awaiting Triage Issues awaiting triage. See Training Team handbook for how to triage issues. label Oct 30, 2024
@westnz westnz self-assigned this Oct 30, 2024
@westnz westnz removed the Awaiting Triage Issues awaiting triage. See Training Team handbook for how to triage issues. label Oct 30, 2024
@westnz
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westnz commented Oct 30, 2024

#442

@westnz westnz changed the title Feedback - Clarify the differenc between WordPress & WordPress.org Feedback - Clarify the difference between WordPress & WordPress.org Dec 8, 2024
@westnz
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westnz commented Dec 10, 2024

Here is an updated script that is ready for review.

@github-project-automation github-project-automation bot moved this to Awaiting Validation in LearnWP Content - Feedback Dec 10, 2024
@westnz westnz moved this from Awaiting Validation to Awaiting Fix in LearnWP Content - Feedback Dec 10, 2024
@eidolonnight
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Left a few comments, but at the macro level we may be trying to make multiple comparisons here. Those will either need to be clarified in a longer video or broken up into multiple.

  • The difference between WordPress.com and WordPress.org
  • Managed WordPress hosting vs self-hosted WordPress
  • Curated WordPress experiences like WordPress.com's free/personal plans vs full DIY installs

@westnz
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westnz commented Dec 23, 2024

@peterschimke
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Feedback:

  • I noticed that the screen recording of dotorg was done when the 'let it snow' feature was activated. As this is meant to be an evergreen video (right?), it might seem strange to users who view this outside of the holiday season.
  • There are a few stock photos used in the video that seem off brand (example - which seems to be related to cloud-computing)). I wonder if the video could do without those stock images.
  • As Automattic has a video team, can dotorg leverage their capabilities as well? They could probably help with making transitions and screens smoother.
  • At 2:33 - WordPress.com logo seems out of date (colour).
  • From 4:08 - "Both options let you create beautiful, functional website with WordPress". Yes, but that's 100% accurate I think. Just by using/downloading WordPress from dotorg, you don't have a website yet. You still need paid hosting somewhere else.

Questions:

  • Does anyone from the brand team need to look at that?

@justlevine
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justlevine commented Dec 23, 2024

Might make sense when transitioning from WordPress to dot-org to note that it's colloquially but incorrectly used to refer to the entire project and not just the website.

Similarly might make sense to rename the title since it (and the previous content this will replace) is premised on the same conflation.

@westnz
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westnz commented Dec 24, 2024

Thank you for the helpful feedback. I will start implementing it in the new year.

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