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Games load, but then freeze the machine, hard reset required #8330
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Is there a way for me to diagnose at which point specifically the freeze happens? Some debug logging or so? |
After updating the NVidia driver to 4.6.0 NVIDIA 550.120, Subnautica worked fine on one test, then froze again on another test. |
Edit: Quick edit to mention that I was playing Palworld. This also happened to my on TCG Card shop simulator. So it's not just happening on one game. I experience the same bug, however I've found that alt-tabing out will run the game in the background, and alt-tabing back will freeze the game again. I believe proton has a bug where whatever variable they use to track if the game is the active window is accidentally reversed somehow during gameplay. Here's my own system specs. Computer Information: |
Let me just point out that in my case Alt+Tab won't work, neither will Ctrl+Alt+F* to switch virtual terminal - the machine is completely frozen. |
Tried with Proton 9.0-4 or Hotfix.
With 9.0-4 games load, but then freeze when I start gameplay.
With Hotfix the freeze happens after load, but even before starting gameplay.
Tried with Subnautica, BeamNG Drive - those do freeze.
Simpler games, such as Creaks from Amanita Design, seem to work fine.
One Man's Sky seem to work fine though, at least it didn't freeze 5-10min into gameplay.
Machine has Intel and NVidia graphics. I have tried running in both nvidia and on-demand mode, freezes happen in both.
Computer Information:
Manufacturer: LENOVO
Model: 20FL000DMC
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
CPU Family: 0x6
CPU Model: 0x4e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3100 MHz
4 logical processors
2 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Ubuntu 24.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 6.8.0-50-lowlatency
X Server Vendor: The X.Org Foundation
X Server Release: 12101011
X Window Manager: KWin
Steam Runtime Version: steam-runtime_0.20241024.105847
Client Information:
Version: 1733265492
Browser GPU Acceleration Status: Disabled
Browser Canvas: Unavailable
Browser Canvas out-of-process rasterization: Disabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Disabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Disabled
Browser Rasterization: Disabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Disabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Unavailable
Browser WebGL2: Unavailable
Browser WebGPU: Disabled
Browser WebNN: Disabled
Video Card:
Driver: NVIDIA Corporation Quadro M500M/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 535.183.01
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x8086
DeviceID: 0x1916
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary VRAM: 2048 MB
Sound card:
Audio device: Realtek ALC293
Memory:
RAM: 31952 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
LANG: cs_CZ.UTF-8
Total Hard Disk Space Available: 933665 MB
Largest Free Hard Disk Block: 320803 MB
Storage:
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 0
Number of removable drives: 0
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