Read timed out. (read timeout=30)

[Blooberry13]

Hey can anyone help me with this timeout error? I've changed the config command from 30 timeout to
plex:
timeout: 360
And it still gives this error.

2023-03-09 01:22:02,791 WARNING[PlexTraktSync]:HTTPSConnectionPool(host='IP.plex.direct', port=42429): Read timed out. (read timeout=30) for plextraktsync.plex.PlexLibraryItem.get_guids(), retrying after 1 seconds (try: 1/5)

[fatshotty]

I have the same problem :/
any news?

[fatshotty]

@BruhIdklol13 I've changed the TIMEOUT value in plexapi library and it seems to work now
hope this can help

[Blooberry13]

@BruhIdklol13 I've changed the TIMEOUT value in plexapi library and it seems to work now hope this can help

Hey how do I edit and change the timeout value? can you send me the lines that has it?

[fatshotty]

looking into error log, I got the "plexapi" lines that performs the request.
I accepts the TIMEOUT argument; I changed the value hardcoding "500" (number) , saved and restart the plex-trakt-sync script.
that's it.
(I don't remember the file, sorry)

[schellbell]

@BruhIdklol13 did you figure out where to change these values? I'm having this issue now and cannot figure it out for the life of me

[fatshotty]

hi, you can see the error log and get the plexapi/server.py path.
now u can edit the file, going to line 742:
(you should see something like) timeout = timeout or TIMEOUT

I've changed it in:
timeout = 500 # timeout or TIMEOUT

restarting the tool, it correctly works for me

[simonc56]

You can try #1466 version 0.26.4