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Billing #222

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reneelynn opened this issue Jul 20, 2015 · 7 comments
Open

Billing #222

reneelynn opened this issue Jul 20, 2015 · 7 comments

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@reneelynn
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Description

Charge is based on # of users.

Expected result

Increase or decrease in users is tabulated at end of day.

Actual result

Shows 14 users everywhere except Manage tab home page, where Billing shows 13 users. I have no new users today, last new user was added June 18 and I can't remember when I last deleted a user but at the most recent it would have been the same day. This really should show 14 everywhere.

Other information

Reported by: Renee Jackson

Test case number: TC60

Test run: http://spideroak.testlodge.com/projects/2632/runs/155678?tab=2&run_section_id=97705#executed_case_7722386

@reneelynn
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screen shot 2015-07-20 at 7 54 44 am

@bdzim
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bdzim commented Jul 20, 2015

That is a bug, but I'm going to need help to reproduce it. I'm certain nothing has changed in the billing api so this bug has been around for a while.

Pay attention before the daily billing update and see it you can figure out how to reproduce it.

@reneelynn
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I feel like I've always seen this, but been told before that I must just be looking before the time of day when changes sync.

@bdzim
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bdzim commented Jul 20, 2015

That may be. Pay attention tonight and see what happens.

@bdzim
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bdzim commented Jul 21, 2015

What happened with the billing last night?

@reneelynn
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Thanks for the reminder. Nothing appears to have happened, no new emails and current plan still shows 13 even though I have 23 users as of yesterday.

@reneelynn
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Today it finally shows the correct data. (Yesterday it was still incorrect) This is after I had attempted to update my card on file to mixed results (see #228).

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