Unexpected error fetching ezviz_cloud data: None is not a valid SoundMode

[marcob79]

Looking at home assistant logs i noticed rhw following error related to my ezviz c1c.
I have all the latest released version of both home assistant 2022.8.5 and plugin

`This error originated from a custom integration.

Logger: custom_components.ezviz_cloud.coordinator
Source: custom_components/ezviz_cloud/coordinator.py:41
Integration: Ezviz(Beta)
First occurred: August 17, 2022 at 04:10:40 (3 occurrences)
Last logged: 04:29:49

Unexpected error fetching ezviz_cloud data: None is not a valid SoundMode
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 205, in _async_refresh
self.data = await self._async_update_data()
File "/config/custom_components/ezviz_cloud/coordinator.py", line 41, in _async_update_data
return await self.hass.async_add_executor_job(
File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.10/site-packages/pyezviz/client.py", line 523, in load_cameras
self._cameras[device] = EzvizCamera(self, device, data).status()
File "/usr/local/lib/python3.10/site-packages/pyezviz/camera.py", line 141, in status
"alarm_sound_mod": SoundMode(
File "/usr/local/lib/python3.10/enum.py", line 385, in call
return cls.new(cls, value)
File "/usr/local/lib/python3.10/enum.py", line 710, in new
raise ve_exc
ValueError: None is not a valid SoundMode
`

[DynaFab]

Hi,

Same problem here :
Not exactly the same log but a problem with sound mode too.

**
Logger: homeassistant.components.ezviz.coordinator
Source: components/ezviz/coordinator.py:32
Integration: EZVIZ (documentation, issues)
First occurred: 12:27:21 (196 occurrences)
Last logged: 17:32:12

Unexpected error fetching ezviz data: -1 is not a valid SoundMode
Unexpected error fetching ezviz data: None is not a valid SoundMode
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 225, in _async_refresh
self.data = await self._async_update_data()
File "/usr/src/homeassistant/homeassistant/components/ezviz/coordinator.py", line 38, in _async_update_data
return await self.hass.async_add_executor_job(self._update_data)
File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/src/homeassistant/homeassistant/components/ezviz/coordinator.py", line 32, in _update_data
return self.ezviz_client.load_cameras()
File "/usr/local/lib/python3.10/site-packages/pyezviz/client.py", line 523, in load_cameras
self._cameras[device] = EzvizCamera(self, device, data).status()
File "/usr/local/lib/python3.10/site-packages/pyezviz/camera.py", line 141, in status
"alarm_sound_mod": SoundMode(
File "/usr/local/lib/python3.10/enum.py", line 385, in call
return cls.new(cls, value)
File "/usr/local/lib/python3.10/enum.py", line 710, in new
raise ve_exc
ValueError: -1 is not a valid SoundMode

[RenierM26]

Hi All,

This happens when the integration can't get all data from EZVIZ (Usually by some or other transient network condition)

It should auto correct though?

I will add error logic to prevent this Exception from raising but it's a bit down on the priority list.

[RenierM26]

Hi @DynaFab,

Did you set the Alarm sound to something other than "Intense", "soft", "mute"? I think -1 indicates some other condition. Do you know what model the camera is generating the error?

[DynaFab]

Hi @RenierM26
Thank you for the support.
Sorry, I uninstalled the integration and switched my personnal Hikvision NVR to Hik-connect.
But ... I have another NVR at work and I just tried again
I don't have the possibility to make settings. I just filled my ID & password + url : apiieu.ezvizlife.com and the integration reloads in a loop.
Thumbnail red message : "Retry configuration: None".
Default configuration (Delay time 25 and no args to ffmpeg). Nothing about eziz in configuration.yaml
Tell me if you wants me to make some tests.

[alexgraupera]

Hi @RenierM26!

I have the same "None is not a valid SoundMode" problem from a few months ago.
I have two CTQ3W cameras.
In the application there are three "Device Alarm Mode" : "Intense, Soft and Silent Mode"

If you want some additional information, you just have to ask ;-)

Thanks you in advance!

Edit: Sorry, my cameras are configured on "Silent Mode".