etpv_no_elegible.json

{
  "description": "etpv_no_elegible",
  "states": [
    {
      "name": "Trigger",
      "type": "trigger",
      "transitions": [
        {
          "next": "incoming",
          "event": "incomingMessage"
        },
        {
          "next": "incoming",
          "event": "incomingCall"
        },
        {
          "event": "incomingConversationMessage"
        },
        {
          "next": "etpv_no_elegibles_mensaje_3",
          "event": "incomingRequest"
        },
        {
          "event": "incomingParent"
        }
      ],
      "properties": {
        "offset": {
          "x": -130,
          "y": -390
        }
      }
    },
    {
      "name": "etpv_intro3_noeleg_1",
      "type": "send-and-wait-for-reply",
      "transitions": [
        {
          "next": "etpv_intro3_split",
          "event": "incomingMessage"
        },
        {
          "next": "etpv_intro4_noeleg_1",
          "event": "timeout"
        },
        {
          "next": "set_initial_fail",
          "event": "deliveryFailure"
        }
      ],
      "properties": {
        "offset": {
          "x": 40,
          "y": 780
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "body": "Hola {{flow.data.name}}. \n\nSomos IPA Colombia. Gracias por participar en la encuesta de registro de nuestro estudio que busca identificar qué tipos de programas mejoran la calidad de vida de los venezolanos en Colombia. \n\nDe acuerdo con los criterios del estudio, no fuiste elegible para participar.  Sin embargo, nos gustaría comunicarnos contigo nuevamente para invitarte a participar en otros estudios de IPA.  \n\n*¿Estás de acuerdo con que te contactemos para invitarte a participar en futuros proyectos?*",
        "timeout": "77400"
      }
    },
    {
      "name": "publish_gsheets",
      "type": "run-function",
      "transitions": [
        {
          "next": "end2",
          "event": "success"
        },
        {
          "next": "end2",
          "event": "fail"
        }
      ],
      "properties": {
        "service_sid": "default",
        "environment_sid": "",
        "offset": {
          "x": -950,
          "y": 2720
        },
        "function_sid": "",
        "parameters": [
          {
            "value": "{{widgets.etpv_no_elegibles_mensaje_3.inbound.Body}}",
            "key": "etpv_intro1"
          },
          {
            "value": "{{flow.variables.set_intro1}}",
            "key": "set_intro1"
          },
          {
            "value": "{{widgets.etpv_intro2_noeleg_1.inbound.Body}}",
            "key": "etpv_intro2"
          },
          {
            "value": "{{flow.variables.set_intro2}}",
            "key": "set_intro2"
          },
          {
            "value": "{{flow.variables.set_initial_no_reply}}",
            "key": "set_initial_no_reply"
          },
          {
            "value": "{{flow.variables.set_initial_fail}}",
            "key": "set_initial_fail"
          },
          {
            "value": "{{flow.variables.set_reply}}",
            "key": "set_reply"
          },
          {
            "value": "{{widgets.etpv_intro3_noeleg_1.inbound.Body}}",
            "key": "etpv_intro3"
          },
          {
            "value": "{{flow.variables.set_survey_no_reply}}",
            "key": "set_survey_no_reply"
          },
          {
            "value": "{{flow.variables.set_survey_fail}}",
            "key": "set_survey_fail"
          },
          {
            "value": "{{flow.data.caseid}}",
            "key": "caseid"
          },
          {
            "value": "{{flow.data.documentado}}",
            "key": "documentado"
          },
          {
            "value": "{{flow.data.ciudad}}",
            "key": "ciudad"
          },
          {
            "value": "{{flow.data.name}}",
            "key": "name"
          },
          {
            "value": "{{flow.variables.set_multierror}}",
            "key": "set_multierror"
          },
          {
            "value": "{{widgets.wa_1.inbound.Body}}",
            "key": "wa_1"
          },
          {
            "value": "{{widgets.wa_2.inbound.Body}}",
            "key": "wa_2"
          },
          {
            "value": "{{flow.data.ola}}",
            "key": "ola"
          },
          {
            "value": "{{widgets.etpv_intro4_noeleg_1.inbound.Body}}",
            "key": "etpv_intro4"
          }
        ],
        "url": "https://persimmon-zebra-6468.twil.io/flyer"
      }
    },
    {
      "name": "end2",
      "type": "send-message",
      "transitions": [
        {
          "event": "sent"
        },
        {
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": -990,
          "y": 3170
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Hemos finalizado la comunicación por este canal. \n\nEsta encuesta es automática por lo que le pedimos no responder a este chat.\n\n*¡Gracias!, cordialmente,*\n\n*_Equipo IPA_*"
      }
    },
    {
      "name": "incoming",
      "type": "send-message",
      "transitions": [
        {
          "event": "sent"
        },
        {
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": -1190,
          "y": -120
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Este canal de comunicación no está habilitado para la recepción de mensajes."
      }
    },
    {
      "name": "set_reply",
      "type": "set-variables",
      "transitions": [
        {
          "next": "wa_1",
          "event": "next"
        }
      ],
      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_reply -%}\n{{flow.variables.set_reply | plus: 1}}\n{%- else -%}\n1\n{%- endif -%}",
            "key": "set_reply"
          }
        ],
        "offset": {
          "x": 430,
          "y": 1650
        }
      }
    },
    {
      "name": "set_initial_no_reply",
      "type": "set-variables",
      "transitions": [
        {
          "next": "publish_gsheets",
          "event": "next"
        }
      ],
      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_initial_no_reply-%}\n{{flow.variables.set_initial_no_reply| plus: 1}}\n{%- else -%}\n1\n{%- endif -%}",
            "key": "set_initial_no_reply"
          }
        ],
        "offset": {
          "x": 2250,
          "y": 320
        }
      }
    },
    {
      "name": "set_initial_fail",
      "type": "set-variables",
      "transitions": [
        {
          "next": "publish_gsheets",
          "event": "next"
        }
      ],
      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_initial_fail-%}\n{{flow.variables.set_initial_fail| plus: 1}}\n{%- else -%}\n1\n{%- endif -%}",
            "key": "set_initial_fail"
          }
        ],
        "offset": {
          "x": 2250,
          "y": 550
        }
      }
    },
    {
      "name": "etpv_intro3_split",
      "type": "split-based-on",
      "transitions": [
        {
          "next": "fail_intro3",
          "event": "noMatch"
        },
        {
          "next": "set_reply",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "Si",
              "arguments": [
                "{{widgets.etpv_intro3_noeleg_1.inbound.Body}}"
              ],
              "type": "matches_any_of",
              "value": "1,1 , 1,1.,SI,si,sí,SÍ"
            }
          ]
        },
        {
          "next": "end1",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "no",
              "arguments": [
                "{{widgets.etpv_intro3_noeleg_1.inbound.Body}}"
              ],
              "type": "matches_any_of",
              "value": "2, 2,2 ,2., NO,No,no"
            }
          ]
        }
      ],
      "properties": {
        "input": "{{widgets.etpv_intro3_noeleg_1.inbound.Body}}",
        "offset": {
          "x": 640,
          "y": 780
        }
      }
    },
    {
      "name": "fail_intro3",
      "type": "send-message",
      "transitions": [
        {
          "next": "etpv_intro3_noeleg_1",
          "event": "sent"
        },
        {
          "next": "etpv_intro3_noeleg_1",
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": -370,
          "y": 770
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "No logro entender tu respuesta, recuerda enviar únicamente el *número* que se relaciona a tu respuesta.\n\nSoy un robot y no puedo entender otro tipo de respuestas."
      }
    },
    {
      "name": "end1",
      "type": "send-message",
      "transitions": [
        {
          "next": "publish_gsheets",
          "event": "sent"
        },
        {
          "next": "publish_gsheets",
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": -890,
          "y": 2490
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Muchas gracias por responder. Que estés muy bien."
      }
    },
    {
      "name": "etpv_no_elegibles_mensaje_3",
      "type": "send-and-wait-for-reply",
      "transitions": [
        {
          "next": "funcion_wait_a",
          "event": "incomingMessage"
        },
        {
          "next": "etpv_intro2_noeleg_1",
          "event": "timeout"
        },
        {
          "next": "set_initial_fail",
          "event": "deliveryFailure"
        }
      ],
      "properties": {
        "offset": {
          "x": 120,
          "y": -130
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "body": "Hola {{flow.data.name}}. \n\nSomos IPA Colombia. Gracias por participar en la encuesta de registro de nuestro estudio que busca identificar qué tipos de programas mejoran la calidad de vida de los venezolanos en Colombia. \n\nDe acuerdo con los criterios del estudio, no fuiste elegible para participar.  Sin embargo, nos gustaría comunicarnos contigo nuevamente para invitarte a participar en otros estudios de IPA.  \n\n*¿Estás de acuerdo con que te contactemos para invitarte a participar en futuros proyectos?*",
        "timeout": "59400"
      }
    },
    {
      "name": "etpv_intro1_split",
      "type": "split-based-on",
      "transitions": [
        {
          "next": "set_intro1",
          "event": "noMatch"
        },
        {
          "next": "set_reply",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "SI",
              "arguments": [
                "{{widgets.etpv_no_elegibles_mensaje_3.inbound.Body}}"
              ],
              "type": "matches_any_of",
              "value": "SI,Si,Sí,SÍ,si,sí,SI"
            }
          ]
        },
        {
          "next": "end1",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "NO",
              "arguments": [
                "{{widgets.etpv_no_elegibles_mensaje_3.inbound.Body}}"
              ],
              "type": "matches_any_of",
              "value": "No,NO,NO, no., NO,no,NO."
            }
          ]
        }
      ],
      "properties": {
        "input": "{{widgets.etpv_no_elegibles_mensaje_3.inbound.Body}}",
        "offset": {
          "x": -160,
          "y": 390
        }
      }
    },
    {
      "name": "send_message_1",
      "type": "send-message",
      "transitions": [
        {
          "next": "funcion_wait_a2",
          "event": "sent"
        },
        {
          "next": "funcion_wait_a2",
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": -1260,
          "y": 380
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Me temo que no entiendo su respuesta.\nRecuerde que esta encuesta es automática y no entenderá ninguna respuesta diferente a las opciones ofrecidas. \nPor favor responda únicamente con la palabra *Sí* o *No*"
      }
    },
    {
      "name": "funcion_wait_a",
      "type": "run-function",
      "transitions": [
        {
          "next": "etpv_intro1_split",
          "event": "success"
        },
        {
          "next": "etpv_intro1_split",
          "event": "fail"
        }
      ],
      "properties": {
        "service_sid": "ZS98a61cbdd0f43c6a1151754946c0de78",
        "environment_sid": "ZEba4e92cdd7575a97a3846322a188d18b",
        "offset": {
          "x": -210,
          "y": 100
        },
        "function_sid": "ZH79d4f072caf67c0d6d76ccd86cb5f668",
        "url": "https://aletorio-1295.twil.io/wait"
      }
    },
    {
      "name": "set_intro1",
      "type": "set-variables",
      "transitions": [
        {
          "next": "split_count_intro1",
          "event": "next"
        }
      ],
      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_intro1 -%}\n{{flow.variables.set_intro1 | plus: 1}}\n{%- else -%}\n 1\n{%- endif -%}",
            "key": "set_intro1"
          }
        ],
        "offset": {
          "x": -550,
          "y": 380
        }
      }
    },
    {
      "name": "split_count_intro1",
      "type": "split-based-on",
      "transitions": [
        {
          "next": "send_message_1",
          "event": "noMatch"
        },
        {
          "next": "multierror_intro",
          "event": "match",
          "conditions": [
            {
              "friendly_name": ">5",
              "arguments": [
                "{{flow.variables.set_intro1}}"
              ],
              "type": "greater_than",
              "value": "5"
            }
          ]
        }
      ],
      "properties": {
        "input": "{{flow.variables.set_intro1}}",
        "offset": {
          "x": -910,
          "y": 380
        }
      }
    },
    {
      "name": "multierror_intro",
      "type": "send-message",
      "transitions": [
        {
          "next": "set_multierror",
          "event": "sent"
        },
        {
          "next": "set_multierror",
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": -1810,
          "y": 870
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Parece que no ha podido responder en una forma en que el sistema entienda su respuesta. Nos estaremos comunicando con usted nuevamente \n\n*Esta encuesta será cerrada en este momento.*"
      }
    },
    {
      "name": "etpv_intro2_noeleg_1",
      "type": "send-and-wait-for-reply",
      "transitions": [
        {
          "next": "funcion_wait_b",
          "event": "incomingMessage"
        },
        {
          "next": "etpv_intro3_noeleg_1",
          "event": "timeout"
        },
        {
          "next": "set_initial_fail",
          "event": "deliveryFailure"
        }
      ],
      "properties": {
        "offset": {
          "x": 550,
          "y": -110
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "body": "Hola {{flow.data.name}}. \n\nSomos IPA Colombia. Gracias por participar en la encuesta de registro de nuestro estudio que busca identificar qué tipos de programas mejoran la calidad de vida de los venezolanos en Colombia. \n\nDe acuerdo con los criterios del estudio, no fuiste elegible para participar.  Sin embargo, nos gustaría comunicarnos contigo nuevamente para invitarte a participar en otros estudios de IPA.  \n\n*¿Estás de acuerdo con que te contactemos para invitarte a participar en futuros proyectos?*",
        "timeout": "86400"
      }
    },
    {
      "name": "funcion_wait_b",
      "type": "run-function",
      "transitions": [
        {
          "next": "etpv_intro2_split",
          "event": "success"
        },
        {
          "next": "etpv_intro2_split",
          "event": "fail"
        }
      ],
      "properties": {
        "service_sid": "ZS98a61cbdd0f43c6a1151754946c0de78",
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        "offset": {
          "x": 560,
          "y": 110
        },
        "function_sid": "ZH79d4f072caf67c0d6d76ccd86cb5f668",
        "url": "https://aletorio-1295.twil.io/wait"
      }
    },
    {
      "name": "etpv_intro2_split",
      "type": "split-based-on",
      "transitions": [
        {
          "next": "set_intro2",
          "event": "noMatch"
        },
        {
          "next": "set_reply",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "SI",
              "arguments": [
                "{{widgets.etpv_intro2_noeleg_1.inbound.Body}}"
              ],
              "type": "matches_any_of",
              "value": "SI,Si,Sí,SÍ,si,sí,SI"
            }
          ]
        },
        {
          "next": "end1",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "NO",
              "arguments": [
                "{{widgets.etpv_intro2_noeleg_1.inbound.Body}}"
              ],
              "type": "matches_any_of",
              "value": "No,NO,NO, no., NO,no,NO."
            }
          ]
        }
      ],
      "properties": {
        "input": "{{widgets.etpv_intro2_noeleg_1.inbound.Body}}",
        "offset": {
          "x": 560,
          "y": 360
        }
      }
    },
    {
      "name": "set_intro2",
      "type": "set-variables",
      "transitions": [
        {
          "next": "split_count_intro2",
          "event": "next"
        }
      ],
      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_intro2 -%}\n{{flow.variables.set_intro2 | plus: 1}}\n{%- else -%}\n1\n{%- endif -%}",
            "key": "set_intro2"
          }
        ],
        "offset": {
          "x": 920,
          "y": 360
        }
      }
    },
    {
      "name": "split_count_intro2",
      "type": "split-based-on",
      "transitions": [
        {
          "next": "send_message_2",
          "event": "noMatch"
        },
        {
          "next": "multierror_intro",
          "event": "match",
          "conditions": [
            {
              "friendly_name": ">4",
              "arguments": [
                "{{flow.variables.set_intro2}}"
              ],
              "type": "greater_than",
              "value": "4"
            }
          ]
        }
      ],
      "properties": {
        "input": "{{flow.variables.set_intro2}}",
        "offset": {
          "x": 1280,
          "y": 370
        }
      }
    },
    {
      "name": "send_message_2",
      "type": "send-message",
      "transitions": [
        {
          "next": "etpv_intro2_noeleg_1",
          "event": "sent"
        },
        {
          "next": "etpv_intro2_noeleg_1",
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": 1630,
          "y": 370
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Me temo que no entiendo su respuesta.\nRecuerde que esta encuesta es automática y no entenderá ninguna respuesta diferente a las opciones ofrecidas. \nPor favor responda únicamente con la palabra *Sí* o *No*"
      }
    },
    {
      "name": "set_survey_fail",
      "type": "set-variables",
      "transitions": [
        {
          "next": "fail_message",
          "event": "next"
        }
      ],
      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_survey_fail-%}\n{{flow.variables.set_survey_fail| plus: 1}}\n{%- else -%}\n1\n{%- endif -%}",
            "key": "set_survey_fail"
          }
        ],
        "offset": {
          "x": 1540,
          "y": 1150
        }
      }
    },
    {
      "name": "fail_message",
      "type": "send-message",
      "transitions": [
        {
          "next": "publish_gsheets",
          "event": "sent"
        },
        {
          "next": "publish_gsheets",
          "event": "failed"
        }
      ],
      "properties": {
        "offset": {
          "x": 1560,
          "y": 1350
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "Lo sentimos, un error inesperado hace que no podamos seguir con la encuesta. Nos estaremos comunicando con usted en las próximas semanas."
      }
    },
    {
      "name": "funcion_wait_a2",
      "type": "run-function",
      "transitions": [
        {
          "next": "etpv_no_elegibles_mensaje_3",
          "event": "success"
        },
        {
          "next": "etpv_no_elegibles_mensaje_3",
          "event": "fail"
        }
      ],
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        "service_sid": "ZS98a61cbdd0f43c6a1151754946c0de78",
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        "function_sid": "ZH79d4f072caf67c0d6d76ccd86cb5f668",
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    },
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      "name": "set_multierror",
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        {
          "next": "publish_gsheets",
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      "properties": {
        "variables": [
          {
            "type": "string",
            "value": "{%- if flow.variables.set_multierror -%}\n{{flow.variables.set_multierror| plus: 1}}\n{%- else -%}\n1\n{%- endif -%}",
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        ],
        "offset": {
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    {
      "name": "wa_1",
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        "body": "Este es el teléfono de WhatsApp que tenemos registrado: {{flow.data.num_wa}}. \n\n¿Quieres actualizar el número de WhatsApp al que te contactaremos?\n\n*1*. SI\n*2*. NO",
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      "name": "function_wait1",
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        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "to": "{{contact.channel.address}}",
        "body": "No logro entender su respuesta, recuerde enviar únicamente el *número* que se relaciona a su respuesta.  \n\nSoy un robot y no puedo entender otro tipo de respuestas."
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          "next": "wa_1",
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          "next": "set_survey_fail",
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      "properties": {
        "offset": {
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          "y": 2220
        },
        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
        "from": "{{flow.channel.address}}",
        "body": "Escribe el número de WhatsApp que desear registrar:\n\nPor favor escribe el número *completo sin espacios*, *sin indicativos*, este debe tener 10 dígitos",
        "timeout": "3600"
      }
    },
    {
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          "next": "end1",
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        "service": "{{trigger.message.InstanceSid}}",
        "channel": "{{trigger.message.ChannelSid}}",
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        "body": "No logro entender tu respuesta, recuerda enviar un número colombiano o venezolano de 10 dígitos que debe comenzar con *3* o *4* respectivamente.\n\nSoy un robot y no puedo entender otro tipo de respuestas."
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      "name": "etpv_cierre_noeleg_1",
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        "channel": "{{trigger.message.ChannelSid}}",
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        "body": "Hemos finalizado la comunicación por este canal. Esta encuesta es automática por lo que te pedimos no responder a este chat. \n\n*Si deseas ser contactado para futuros estudios*, diligencia el siguiente link {{flow.data.link}} antes del 23 de mayo. Este link sólo lo puedes contestar *1* vez.\n\n*¡Gracias!, cordialmente,*\n\n*_Equipo IPA_*"
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