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Navigating to disabled profiles causes UI to load indefinitely #239

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alexram1313 opened this issue Nov 14, 2023 · 3 comments
Open

Navigating to disabled profiles causes UI to load indefinitely #239

alexram1313 opened this issue Nov 14, 2023 · 3 comments

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@alexram1313
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When a profile is disabled, entering the profile URL into the address bar intuitively returns a 404 error page.

However, while using Pony.fm, navigating via a link to a disabled profile causes the loading UI to remain on screen indefinitely despite the API call returning a 404 status code until the user navigates to a different page.

In this example, clicking on the link to The Living Tombstone's profile while on site displays the loading UI only for it to not be automatically hidden.
Untitled 5

@BCafGun
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BCafGun commented Feb 25, 2024

The same happened with my profile (Night Blaze) ~2 years ago and still persists
(#226)
But it wasn't disabled (or I'm missing something?)

@jnharton
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Any chance this will get fixed, maybe sometime this year?

@alexram1313
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Some investigation work was finally able to be done. It turns out the root cause of this specific issue was a data issue where the profiles aren't actually disabled but were being missed somehow. A mitigation strategy is now in place.

I'll leave the issue open as improving on the indefinite loading is still a relevant action item.

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