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charter.md

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Charter

The Thoth Tech charter is important for steering our team in the right direction, establishing boundaries, and aligning the team on how they want to work into the future. If every member of the team is clear on their roles, responsibilities, and purpose, they can focus on the relevant things — reducing the risk of inefficiencies, misunderstandings, and duplicate work.

Our charter comprises of the following areas:

  • Mission: As a team, what are we trying to achieve?
  • Values: What do we care about?
  • Group norms: How will we work together, what do we expect?
  • Roles: What roles do we need and what are the responsibilities of each role?
  • Metrics of success: What does success look like to us?
  • Standards of quality: What are our standards for high quality work?

Mission

To build, operate and deploy world class education technologies. This is achieved by creating tools that enhance education outcomes by empowering students, connecting them with tutors and facilitating personalised learning experiences.

Values

Our values describe how we work, what we represent, and guide us to be the kind of company and team members we want to be. When we live up to these values we will:

Be people-focused

We expect the best from each other, give each other the benefit of the doubt, encourage each other to take initiative to improve ourselves and the company, and provide direct and constructive help to each other. We collaborate with kindness while being respectful of each other.

Uphold sustainable excellence

We create working, maintainable, and understandable software that is enjoyable and easy to use. We strive to do it in the way that is sustainable to our team members and to our environment.

Be inclusive and supportive

We celebrate diverse perspectives and embrace uncomfortable ideas and conversations. We facilitate an environment in which all team members feel psychologically safe enough to make requests for what they need in order to do their job. We learn through failures while continually working to make things better.

Group norms

  • Groups and members should operate with transparency and accountability.
  • Always assume positive intent in communications!
  • We promote individual empowerment, with group support.
  • We achieve through iteration - progress before result is to be expected.

Roles

  • Roles and outcomes should be clearly defined.
  • Decision-making should be done based on company values and evidence.

Metrics of success

  • Take pride in our work
  • Celebrate success regularly
  • Add kudos for others to the shout-out board!
  • Collaborate and mentor to share your learnings

Standards of quality

  • Secure
  • Well-documented
  • Easy to understand
  • Build things with re-usability in mind
  • Ultimately satisfactory for users