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If you download the content pack as a zip file from this page, and upload the zip file to an XSOAR instance as custom content, the scripts silently fail to import. No error is thrown, the scripts just don’t get added to the system. (Other types of content items get imported successfully.)
Expected behavior
Scripts should get imported into XSOAR.
Current behavior
Scripts do not get imported into XSOAR.
Possible solution
After changed the filename prefix of each script from "script-" to "automation-", re-zipping the content, and re-uploading to XSOAR, the scripts get imported successfully.
Steps to reproduce
Use a new, clean XSOAR 8 instance that does not already have this pack uploaded to it. (I found this bug using XSOAR 8.8.)
Navigate to Settings & Info > Settings > Server Settings > Custom Content and upload the zip file. Click Save. Wait for the content to finish importing.
Navigate to Scripts and observe that the scripts contained in the content pack were NOT uploaded to the XSOAR instance (whereas other types of content items were).
Context
I was trying to help a customer upload the pack. The issue with the scripts not importing caused some confusion, but fortunately it was an easy fix.
Your Environment
XSOAR 8.8 SaaS
Prisma Access Browser version 129.71.2903.1
The text was updated successfully, but these errors were encountered:
Describe the bug
If you download the content pack as a zip file from this page, and upload the zip file to an XSOAR instance as custom content, the scripts silently fail to import. No error is thrown, the scripts just don’t get added to the system. (Other types of content items get imported successfully.)
Expected behavior
Scripts should get imported into XSOAR.
Current behavior
Scripts do not get imported into XSOAR.
Possible solution
After changed the filename prefix of each script from "script-" to "automation-", re-zipping the content, and re-uploading to XSOAR, the scripts get imported successfully.
Steps to reproduce
Context
I was trying to help a customer upload the pack. The issue with the scripts not importing caused some confusion, but fortunately it was an easy fix.
Your Environment
XSOAR 8.8 SaaS
Prisma Access Browser version 129.71.2903.1
The text was updated successfully, but these errors were encountered: