Devices are unreachable after a while

[martinhomolka]

Current Situation

Hello,
I have 3 Hue hubs at home (a lot of lights), and so I want to connect the two Hue Hubs with Alexa through Homebridge. All works fine, when I restart the homebridge, but it the devices become unreachable after some time. I can see in the homebridge log that the Alexa emits the message and it is delivered to the Homebridge, but it does nothing.

Logs

2024-03-03T20:52:47.318Z alexaLocal Emitting Alexa.PowerController
[3/3/2024, 9:52:47 PM] [Alexa] PowerController TurnOn CC:22:3D:E3:CE:31 { characteristics: [ { aid: 177, iid: 10, status: -70410 } ] } null

Configuration

{
    "bridge": {
        "name": "Homebridge - Alexa",
        "username": "",
        "port": 51827,
        "pin": ""
    },
    "platforms": [
        {
            "name": "Config",
            "port": 8092,
            "auth": "form",
            "theme": "auto",
            "restart": "systemctl restart homebridge2.service",
            "tempUnits": "c",
            "lang": "auto",
            "sudo": true,
            "log": {
                "method": "systemd",
                "service": "homebridge2"
            },
            "platform": "config"
        },
        {
            "name": "Hue",
            "anyOn": true,
            "effects": true,
            "groups": false,
            "hosts": [
                "192.168.88.83",
                "192.168.88.87"
            ],
            "lights": true,
            "nativeHomeKitLights": false,
            "nativeHomeKitSensors": false,
            "resource": true,
            "sensors": true,
            "users": {
                "": "",
                "": ""
            },
            "wallSwitch": true,
            "platform": "Hue"
        },
        {
            "name": "Alexa",
            "username": "",
            "password": "",
            "pin": "",
            "routines": true,
            "platform": "Alexa",
            "debug": true
        }
    ],
    "accessories": []
}

Environment

• OS: Ubuntu Focal Fossa (20.04.6 LTS)
• Software: homebridge
• Node:
• npm:

Process Supervisor

systemd

Additional Context

No response

[NorthernMan54]

If you ask Alexa to ‘Discover Devices’ does the issue resolve itself?On Mar 4, 2024, at 4:53 AM, Martin Homolka ***@***.***> wrote: Current Situation Hello, I have 3 Hue hubs at home (a lot of lights), and so I want to connect the two Hue Hubs with Alexa through Homebridge. All works fine, when I restart the homebridge, but it the devices become unreachable after some time. I can see in the homebridge log that the Alexa emits the message and it is delivered to the Homebridge, but it does nothing. Logs 2024-03-03T20:52:47.318Z alexaLocal Emitting Alexa.PowerController [3/3/2024, 9:52:47 PM] [Alexa] PowerController TurnOn CC:22:3D:E3:CE:31 { characteristics: [ { aid: 177, iid: 10, status: -70410 } ] } null Configuration { "bridge": { "name": "Homebridge - Alexa", "username": "", "port": 51827, "pin": "" }, "platforms": [ { "name": "Config", "port": 8092, "auth": "form", "theme": "auto", "restart": "systemctl restart homebridge2.service", "tempUnits": "c", "lang": "auto", "sudo": true, "log": { "method": "systemd", "service": "homebridge2" }, "platform": "config" }, { "name": "Hue", "anyOn": true, "effects": true, "groups": false, "hosts": [ "192.168.88.83", "192.168.88.87" ], "lights": true, "nativeHomeKitLights": false, "nativeHomeKitSensors": false, "resource": true, "sensors": true, "users": { "": "", "": "" }, "wallSwitch": true, "platform": "Hue" }, { "name": "Alexa", "username": "", "password": "", "pin": "", "routines": true, "platform": "Alexa", "debug": true } ], "accessories": [] } Environment OS: Ubuntu Focal Fossa (20.04.6 LTS) Software: homebridge Node: npm: Process Supervisor systemd Additional Context No response —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[martinhomolka]

When I tried it for the first time, it did resolve the issue itself, but after some time it stopped working again so I tried it again and this time it did not solve the issue, the devices remained unresponsive.

[martinhomolka]

Found this in the log, not sure if it helps:

2024-03-04T14:23:53.239Z alexaActions alexaDiscovery
[3/4/2024, 3:23:53 PM] [Alexa] ERROR: Parsing failed, removing duplicate endpointID => Garden Tree Spot 8
2024-03-04T14:23:53.257Z alexaActions alexaDiscovery - returned 69 devices
2024-03-04T14:23:53.259Z alexa:Messages INFO: DeviceList empty feature not enabled or config error in deviceListHandling

[NorthernMan54]

Error -70410 is defined here - https://github.com/homebridge/HAP-NodeJS/blob/6dbba2f9956d059ddc7976d44e060c030ac9ad06/src/lib/HAPServer.ts#L94

Looks like the plugin is sending an incorrect value, give me a few days to look into this.

[NorthernMan54]

I spent the morning looking into this in detail, and could not recreate the issue. I had updated my setup to the latest version of the Homebridge-hue plugin, and tried turning on and off a light. This worked without issue.

I also looked at the logs associated with your account and did not notice anything.

Can you enable more debug options, restart homebridge, wait for the issue to occur, then download and share the homebridge log. As the file is large and may contain personal setup details, please reach out via the homebridge discord server, and upload via a direct message to me. This log should contain the details around what is occurring between the various components. Tks