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I wrote an intent with an empty responses array. When I did the model returned a "I don't understand response". A more useful response would be None in my opinion, but that is a digression on my part.
I didn't resolve my issues until I populated the intent's response array with a string value. Could that be happening for you as well?
For me personally, I wanted my intent to invoke a method, but that didn't seem to work for me as described in the docs.
Complex intents inside intents.json sometimes causes models to forget, even if it is an exact match to what is written in the intents.
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