diff --git a/src/dispatch/incident/flows.py b/src/dispatch/incident/flows.py
index c3d4a9394085..d8dfa016efcd 100644
--- a/src/dispatch/incident/flows.py
+++ b/src/dispatch/incident/flows.py
@@ -158,16 +158,6 @@ def incident_create_resources(*, incident: Incident, db_session=None) -> Inciden
     individual_participants, team_participants = get_incident_participants(incident, db_session)
     tactical_participant_emails = [i.email for i, _ in individual_participants]
 
-    # we add any observer added in create (like new oncall participant)
-    participant_with_observer_role = participant_service.get_by_incident_id_and_role(
-        db_session=db_session, incident_id=incident.id, role=ParticipantRoleType.observer
-    )
-    if participant_with_observer_role:
-        # add to list
-        individual_participants.append(
-            (participant_with_observer_role.individual, participant_with_observer_role.service_id)
-        )
-
     # we create the tactical group
     if not incident.tactical_group:
         group_flows.create_group(
@@ -251,6 +241,14 @@ def incident_create_resources(*, incident: Incident, db_session=None) -> Inciden
     ]
     user_emails = list(dict.fromkeys(user_emails))
 
+    # we add any observer added in create (like new oncall participant)
+    participant_with_observer_role = participant_service.get_by_incident_id_and_role(
+        db_session=db_session, incident_id=incident.id, role=ParticipantRoleType.observer
+    )
+    if participant_with_observer_role:
+        # add to list
+        user_emails.append(participant_with_observer_role.individual.email)
+
     for user_email in user_emails:
         # we add the participant to the tactical group
         group_flows.update_group(
diff --git a/src/dispatch/participant/service.py b/src/dispatch/participant/service.py
index 0ea0d73965c1..563ee3d018b6 100644
--- a/src/dispatch/participant/service.py
+++ b/src/dispatch/participant/service.py
@@ -86,7 +86,7 @@ def get_by_incident_id_and_service_id(
         db_session.query(Participant)
         .filter(Participant.incident_id == incident_id)
         .filter(Participant.service_id == service_id)
-        .one_or_none()
+        .first()
     )