diff --git a/tests/conftest.py b/tests/conftest.py
index 947bdaf79b1a..9f36dc7b37fa 100644
--- a/tests/conftest.py
+++ b/tests/conftest.py
@@ -62,6 +62,7 @@
     ReportFactory,
     SearchFilterFactory,
     ServiceFactory,
+    ServiceFeedbackFactory,
     SignalFactory,
     SignalFilterFactory,
     SignalInstanceFactory,
@@ -669,3 +670,8 @@ def cost_model(session):
 @pytest.fixture
 def cost_model_activity(session):
     return CostModelActivityFactory()
+
+
+@pytest.fixture
+def service_feedback(session):
+    return ServiceFeedbackFactory()
diff --git a/tests/factories.py b/tests/factories.py
index 7ffbfc9815b3..eb225343be60 100644
--- a/tests/factories.py
+++ b/tests/factories.py
@@ -53,6 +53,8 @@
 from dispatch.route.models import Recommendation, RecommendationMatch
 from dispatch.search_filter.models import SearchFilter
 from dispatch.service.models import Service
+from dispatch.feedback.service.models import ServiceFeedback
+from dispatch.feedback.service.enums import ServiceFeedbackRating
 from dispatch.signal.models import Signal, SignalFilter, SignalInstance
 from dispatch.storage.models import Storage
 from dispatch.tag.models import Tag
@@ -1450,3 +1452,34 @@ def creator(self, create, extracted, **kwargs):
 
         if extracted:
             self.creator_id = extracted.id
+
+
+class ServiceFeedbackFactory(BaseFactory):
+    """Service Feedback Factory."""
+
+    rating = FuzzyChoice(
+        [
+            ServiceFeedbackRating.no_effort,
+            ServiceFeedbackRating.little_effort,
+            ServiceFeedbackRating.moderate_effort,
+            ServiceFeedbackRating.lots_of_effort,
+            ServiceFeedbackRating.very_high_effort,
+            ServiceFeedbackRating.extreme_effort,
+        ]
+    )
+    feedback = FuzzyText()
+    hours = FuzzyInteger(low=0, high=100)
+    project = SubFactory(ProjectFactory)
+
+    class Meta:
+        """Factory Configuration."""
+
+        model = ServiceFeedback
+
+    @post_generation
+    def individual(self, create, extracted, **kwargs):
+        if not create:
+            return
+
+        if extracted:
+            self.individual_id = extracted.id
diff --git a/tests/feedback/test_feedback_oncall.py b/tests/feedback/test_feedback_oncall.py
new file mode 100644
index 000000000000..fd0cc9ae3efd
--- /dev/null
+++ b/tests/feedback/test_feedback_oncall.py
@@ -0,0 +1,55 @@
+""" Tests oncall service feedback """
+
+
+def test_create(session, participant, project):
+    from dispatch.feedback.service.service import create
+    from dispatch.feedback.service.models import ServiceFeedbackCreate
+
+    feedback = "Not a difficult shift"
+    hours = 5
+    rating = "No effort"
+
+    feedback_in = ServiceFeedbackCreate(
+        individual=participant.individual,
+        rating=rating,
+        feedback=feedback,
+        hours=hours,
+        project=project,
+    )
+    feedback = create(db_session=session, service_feedback_in=feedback_in)
+    assert feedback
+
+
+def test_get(session, service_feedback):
+    from dispatch.feedback.service.service import get
+
+    t_feedback = get(db_session=session, service_feedback_id=service_feedback.id)
+    assert t_feedback.id == service_feedback.id
+
+
+def test_get_all(session):
+    from dispatch.feedback.service.service import get_all
+
+    t_feedbacks = get_all(db_session=session).all()
+    assert t_feedbacks
+
+
+def test_update(session, service_feedback):
+    from dispatch.feedback.service.service import update
+    from dispatch.feedback.service.models import ServiceFeedbackUpdate
+
+    feedback_text = "Changed my mind. The shift was difficult"
+
+    feedback_in = ServiceFeedbackUpdate(id=service_feedback.id, feedback=feedback_text)
+    feedback = update(
+        db_session=session, service_feedback=service_feedback, service_feedback_in=feedback_in
+    )
+
+    assert feedback.feedback == feedback_text
+
+
+def test_delete(session, service_feedback):
+    from dispatch.feedback.service.service import delete, get
+
+    delete(db_session=session, service_feedback_id=service_feedback.id)
+    assert not get(db_session=session, service_feedback_id=service_feedback.id)