diff --git a/Teams/CQD-PSTN-report.md b/Teams/CQD-PSTN-report.md index dc99efe1a6..01d369e0a4 100644 --- a/Teams/CQD-PSTN-report.md +++ b/Teams/CQD-PSTN-report.md @@ -1,7 +1,7 @@ --- title: "Using the CQD PSTN Direct Routing report" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: siunies ms.date: 03/06/2020 diff --git a/Teams/QoS-in-Teams-clients.md b/Teams/QoS-in-Teams-clients.md index c68596d856..f7b692ed58 100644 --- a/Teams/QoS-in-Teams-clients.md +++ b/Teams/QoS-in-Teams-clients.md @@ -1,7 +1,7 @@ --- title: Implement Quality of Service (QoS) in Microsoft Teams desktop clients on Windows -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.topic: article ms.service: msteams diff --git a/Teams/QoS-in-Teams.md b/Teams/QoS-in-Teams.md index 9ae30d7188..8272e1c829 100644 --- a/Teams/QoS-in-Teams.md +++ b/Teams/QoS-in-Teams.md @@ -1,7 +1,7 @@ --- title: Implement Quality of Service in Microsoft Teams -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.topic: article ms.service: msteams diff --git a/Teams/add-change-remove-emergency-location-organization.md b/Teams/add-change-remove-emergency-location-organization.md index e84a7e7bc4..8003a289ff 100644 --- a/Teams/add-change-remove-emergency-location-organization.md +++ b/Teams/add-change-remove-emergency-location-organization.md @@ -1,7 +1,7 @@ --- title: Manage emergency locations -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: serdars ms.reviewer: jastark, roykuntz ms.date: 09/24/2024 diff --git a/Teams/add-change-remove-emergency-place-organization.md b/Teams/add-change-remove-emergency-place-organization.md index 488b23c2a7..59f762907c 100644 --- a/Teams/add-change-remove-emergency-place-organization.md +++ b/Teams/add-change-remove-emergency-place-organization.md @@ -1,7 +1,7 @@ --- title: Add places to emergency locations -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jastark, roykuntz ms.date: 06/26/2023 diff --git a/Teams/assign-change-or-remove-a-phone-number-for-a-user.md b/Teams/assign-change-or-remove-a-phone-number-for-a-user.md index e942b4e5af..b1115a4c90 100644 --- a/Teams/assign-change-or-remove-a-phone-number-for-a-user.md +++ b/Teams/assign-change-or-remove-a-phone-number-for-a-user.md @@ -1,7 +1,7 @@ --- title: "Manage phone numbers for users" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: julienp, roykuntz, jastark ms.date: 02/14/2024 diff --git a/Teams/call-park-and-retrieve.md b/Teams/call-park-and-retrieve.md index 0b36b1a4c6..8f22a30ef5 100644 --- a/Teams/call-park-and-retrieve.md +++ b/Teams/call-park-and-retrieve.md @@ -1,7 +1,7 @@ --- title: "Call park and retrieve in Microsoft Teams" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 12/14/2023 diff --git a/Teams/caller-id-policies.md b/Teams/caller-id-policies.md index eb11bacfb7..c0965ff36d 100644 --- a/Teams/caller-id-policies.md +++ b/Teams/caller-id-policies.md @@ -1,7 +1,7 @@ --- title: Manage caller ID for users -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: roykuntz ms.date: 03/26/2024 @@ -136,7 +136,7 @@ For more information on each policy, see [configure caller ID policies](#configu - **Resource account:** Set a resource account associated with an Auto Attendant or Call Queue. - If you choose **Resource account**, you're prompted to specify a resource account for the next field, called **Replace the caller ID with this resource account**. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it might take a few minutes before the resource account is available for selection. + If you choose **Resource account**, you're prompted to specify a resource account for the next field, called **Replace the caller ID with this resource account**. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it might take a few minutes before the resource account is available for selection. 7. Select **Save**. diff --git a/Teams/calling-plan-overview.md b/Teams/calling-plan-overview.md index 930e6ed32b..b907ad8db2 100644 --- a/Teams/calling-plan-overview.md +++ b/Teams/calling-plan-overview.md @@ -1,7 +1,7 @@ --- title: "Country/region availability - Audio Conferencing, Calling Plans" -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: mikedav, jastark, oscarr ms.date: 11/29/2017 diff --git a/Teams/calling-plans-for-office-365.md b/Teams/calling-plans-for-office-365.md index 5805fcdab2..071c65a641 100644 --- a/Teams/calling-plans-for-office-365.md +++ b/Teams/calling-plans-for-office-365.md @@ -1,7 +1,7 @@ --- title: Microsoft Teams Calling Plans -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 08/05/2024 diff --git a/Teams/change-the-default-language-for-greetings-and-emails.md b/Teams/change-the-default-language-for-greetings-and-emails.md index dbd01faa32..bcc0013229 100644 --- a/Teams/change-the-default-language-for-greetings-and-emails.md +++ b/Teams/change-the-default-language-for-greetings-and-emails.md @@ -1,7 +1,7 @@ --- title: "Change the default language for greetings and emails" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jenstr ms.date: 11/28/2017 diff --git a/Teams/cloud-voice-landing-page.md b/Teams/cloud-voice-landing-page.md index 886eafda97..86416fbbfb 100644 --- a/Teams/cloud-voice-landing-page.md +++ b/Teams/cloud-voice-landing-page.md @@ -1,7 +1,7 @@ --- title: Plan your voice solution in Microsoft Teams -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 08/03/2023 ms.topic: article @@ -15,7 +15,7 @@ ms.collection: - m365solution-scenario - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis f1.keywords: - CSH ms.custom: @@ -98,7 +98,7 @@ This article introduces the following Teams Phone key features and functionality - [Cloud Voicemail](#cloud-voicemail) - [Calling identity](#calling-identity) -![Diagram 3 shows Teams Phone contains Auto attendants and call queries, Cloud voicemail, and Calling identity.](media/phone-system-contains.png) + ![Diagram 3 shows Teams Phone contains Auto attendants and call queries, Cloud voicemail, and Calling identity.](media/phone-system-contains.png) For information about all Teams Phone features, and how to set up Teams Phone, see the following articles: diff --git a/Teams/cloud-voice-network-settings.md b/Teams/cloud-voice-network-settings.md index e95ee3a5e4..7433587fca 100644 --- a/Teams/cloud-voice-network-settings.md +++ b/Teams/cloud-voice-network-settings.md @@ -1,7 +1,7 @@ --- title: Network settings for cloud voice features -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: conceptual ms.reviewer: roykuntz diff --git a/Teams/configure-dynamic-emergency-calling.md b/Teams/configure-dynamic-emergency-calling.md index 766fbf7c76..005a5e7df5 100644 --- a/Teams/configure-dynamic-emergency-calling.md +++ b/Teams/configure-dynamic-emergency-calling.md @@ -1,7 +1,7 @@ --- title: Configure dynamic emergency calling -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: article ms.service: msteams diff --git a/Teams/considerations-calling-plan.md b/Teams/considerations-calling-plan.md index 8e4c285d90..c23af46314 100644 --- a/Teams/considerations-calling-plan.md +++ b/Teams/considerations-calling-plan.md @@ -1,7 +1,7 @@ --- title: Considerations for Calling Plans -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 05/08/2024 diff --git a/Teams/considerations-direct-routing.md b/Teams/considerations-direct-routing.md index 5afae1d2aa..f5963f4987 100644 --- a/Teams/considerations-direct-routing.md +++ b/Teams/considerations-direct-routing.md @@ -1,7 +1,7 @@ --- title: Considerations for Direct Routing -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 05/08/2024 diff --git a/Teams/considerations-operator-connect.md b/Teams/considerations-operator-connect.md index df91545e15..f7757d389e 100644 --- a/Teams/considerations-operator-connect.md +++ b/Teams/considerations-operator-connect.md @@ -1,7 +1,7 @@ --- title: Considerations for Operator Connect -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 05/08/2024 diff --git a/Teams/considerations-teams-phone-mobile.md b/Teams/considerations-teams-phone-mobile.md index 99ab763284..3677ba25cb 100644 --- a/Teams/considerations-teams-phone-mobile.md +++ b/Teams/considerations-teams-phone-mobile.md @@ -1,7 +1,7 @@ --- title: Considerations for Teams Phone Mobile -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 05/08/2024 diff --git a/Teams/create-and-manage-dial-plans.md b/Teams/create-and-manage-dial-plans.md index 10aded963e..fbe1bec311 100644 --- a/Teams/create-and-manage-dial-plans.md +++ b/Teams/create-and-manage-dial-plans.md @@ -1,7 +1,7 @@ --- title: "Create and manage dial plans" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark ms.date: 02/22/2024 diff --git a/Teams/emergency-calling-security-desk-notifications.md b/Teams/emergency-calling-security-desk-notifications.md index 24d3f0669c..be79b94211 100644 --- a/Teams/emergency-calling-security-desk-notifications.md +++ b/Teams/emergency-calling-security-desk-notifications.md @@ -1,7 +1,7 @@ --- title: Configure security desk notifications -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 05/03/2024 diff --git a/Teams/emergency-calling-terms-and-conditions.md b/Teams/emergency-calling-terms-and-conditions.md index 7363ca95f6..bc5f678f8d 100644 --- a/Teams/emergency-calling-terms-and-conditions.md +++ b/Teams/emergency-calling-terms-and-conditions.md @@ -1,7 +1,7 @@ --- title: "Emergency calling terms and conditions" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark ms.date: 11/28/2017 diff --git a/Teams/emergency-numbers-reference.md b/Teams/emergency-numbers-reference.md index 016bc580a5..a595b7a6c9 100644 --- a/Teams/emergency-numbers-reference.md +++ b/Teams/emergency-numbers-reference.md @@ -1,8 +1,8 @@ --- ms.date: 05/01/2024 title: Emergency numbers country reference -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: pavellatif ms.topic: article diff --git a/Teams/getting-phone-numbers-for-your-users.md b/Teams/getting-phone-numbers-for-your-users.md index 4feb6a8a32..c6a703b175 100644 --- a/Teams/getting-phone-numbers-for-your-users.md +++ b/Teams/getting-phone-numbers-for-your-users.md @@ -1,7 +1,7 @@ --- title: "Get phone numbers for your users" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark ms.date: 08/29/2023 diff --git a/Teams/here-s-what-you-get-with-phone-system.md b/Teams/here-s-what-you-get-with-phone-system.md index 1849670124..8398546b5e 100644 --- a/Teams/here-s-what-you-get-with-phone-system.md +++ b/Teams/here-s-what-you-get-with-phone-system.md @@ -2,8 +2,8 @@ title: "Teams Phone features" ms.reviewer: ms.date: 08/15/2023 -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen msreviewer: jastarck, roykuntz ms.topic: conceptual diff --git a/Teams/how-many-phone-numbers-can-you-get.md b/Teams/how-many-phone-numbers-can-you-get.md index 94f08006cd..760964606f 100644 --- a/Teams/how-many-phone-numbers-can-you-get.md +++ b/Teams/how-many-phone-numbers-can-you-get.md @@ -1,7 +1,7 @@ --- title: "How many telephone numbers can you get?" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: davlick, roykuntz, jastark ms.date: 03/13/2024 diff --git a/Teams/ip-relay-canada-email-signup.md b/Teams/ip-relay-canada-email-signup.md index 4a95b58e1c..29725ee369 100644 --- a/Teams/ip-relay-canada-email-signup.md +++ b/Teams/ip-relay-canada-email-signup.md @@ -1,7 +1,7 @@ --- title: "IP Relay in Canada" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: ms.date: 04/04/2018 diff --git a/Teams/ip-relay-canada-user-guide.md b/Teams/ip-relay-canada-user-guide.md index ddfa7a2b3d..f15dbd3ea8 100644 --- a/Teams/ip-relay-canada-user-guide.md +++ b/Teams/ip-relay-canada-user-guide.md @@ -1,7 +1,7 @@ --- title: "IP Relay in Canada - user guide" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: ms.date: 11/17/2023 diff --git a/Teams/languages-for-voicemail-greetings-and-messages.md b/Teams/languages-for-voicemail-greetings-and-messages.md index ad4e71180d..e50a6f1faf 100644 --- a/Teams/languages-for-voicemail-greetings-and-messages.md +++ b/Teams/languages-for-voicemail-greetings-and-messages.md @@ -1,7 +1,7 @@ --- title: "Teams languages for voicemail greetings and messages" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: colongma ms.date: 05/19/2021 diff --git a/Teams/legacy-login-issues.md b/Teams/legacy-login-issues.md index 63c0866e64..8c25cd4d4b 100644 --- a/Teams/legacy-login-issues.md +++ b/Teams/legacy-login-issues.md @@ -1,8 +1,8 @@ --- title: Issues receiving messages and calls on legacy systems in Teams ms.reviewer: -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 05/29/2020 ms.topic: troubleshooting diff --git a/Teams/location-based-routing-configure-network-settings-india.md b/Teams/location-based-routing-configure-network-settings-india.md index aaad8b110c..95d46649d9 100644 --- a/Teams/location-based-routing-configure-network-settings-india.md +++ b/Teams/location-based-routing-configure-network-settings-india.md @@ -1,7 +1,7 @@ --- title: Configure network settings - Location-Based Routing -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.topic: article ms.reviewer: roykuntz diff --git a/Teams/location-based-routing-configure-network-settings.md b/Teams/location-based-routing-configure-network-settings.md index e6c7040430..05a5b14ed9 100644 --- a/Teams/location-based-routing-configure-network-settings.md +++ b/Teams/location-based-routing-configure-network-settings.md @@ -1,7 +1,7 @@ --- title: Configure network settings - Location-Based Routing -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.topic: article ms.reviewer: roykuntz diff --git a/Teams/location-based-routing-enable.md b/Teams/location-based-routing-enable.md index 46933354aa..e0f859d444 100644 --- a/Teams/location-based-routing-enable.md +++ b/Teams/location-based-routing-enable.md @@ -1,7 +1,7 @@ --- title: Enable Location-Based Routing for Direct Routing -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.topic: article ms.reviewer: roykuntz diff --git a/Teams/location-based-routing-india-plan.md b/Teams/location-based-routing-india-plan.md index d7c188690e..33d511bd27 100644 --- a/Teams/location-based-routing-india-plan.md +++ b/Teams/location-based-routing-india-plan.md @@ -1,7 +1,7 @@ --- title: Plan Location-Based Routing for Operator Connect for India -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: conceptual ms.service: msteams diff --git a/Teams/location-based-routing-plan.md b/Teams/location-based-routing-plan.md index 82af4a9c8b..a26d22dd2b 100644 --- a/Teams/location-based-routing-plan.md +++ b/Teams/location-based-routing-plan.md @@ -1,7 +1,7 @@ --- title: Plan Location-Based Routing for Direct Routing -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: conceptual ms.service: msteams diff --git a/Teams/location-based-routing-scenarios.md b/Teams/location-based-routing-scenarios.md index c6f4515e2c..74f895c563 100644 --- a/Teams/location-based-routing-scenarios.md +++ b/Teams/location-based-routing-scenarios.md @@ -1,7 +1,7 @@ --- title: Scenarios for Location-Based Routing for Direct Routing -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: conceptual ms.service: msteams @@ -9,7 +9,7 @@ audience: admin ms.reviewer: roykuntz ms.date: 08/10/2023 search.appverid: MET150 -description: Learn how to plan Location-Based Routing for Teams Phone Direct Routing. +description: Learn different scenarios for Location-Based Routing for Direct Routing. ms.localizationpriority: medium f1.keywords: - NOCSH diff --git a/Teams/manage-bridge-settings.md b/Teams/manage-bridge-settings.md index 33c96f1f07..3212013ae1 100644 --- a/Teams/manage-bridge-settings.md +++ b/Teams/manage-bridge-settings.md @@ -1,7 +1,7 @@ --- title: Manage bridge settings in Teams -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: ms.date: 09/04/2020 diff --git a/Teams/manage-emergency-call-routing-policies.md b/Teams/manage-emergency-call-routing-policies.md index 2b5a143832..153a0e046f 100644 --- a/Teams/manage-emergency-call-routing-policies.md +++ b/Teams/manage-emergency-call-routing-policies.md @@ -1,7 +1,7 @@ --- title: Manage emergency call routing policies for Direct Routing -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jastark, roykuntz ms.date: 10/02/2019 diff --git a/Teams/manage-emergency-calling-policies.md b/Teams/manage-emergency-calling-policies.md index f6101319b8..1b3296a71c 100644 --- a/Teams/manage-emergency-calling-policies.md +++ b/Teams/manage-emergency-calling-policies.md @@ -1,7 +1,7 @@ --- title: Manage emergency calling policies in Microsoft Teams -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jastark, roykuntz ms.date: 05/07/2024 diff --git a/Teams/manage-phone-numbers-landing-page.md b/Teams/manage-phone-numbers-landing-page.md index ec4fc34b7a..3147b9e583 100644 --- a/Teams/manage-phone-numbers-landing-page.md +++ b/Teams/manage-phone-numbers-landing-page.md @@ -1,7 +1,7 @@ --- title: "Manage phone numbers for your organization" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: davlick, roykuntz, jenstr ms.date: 08/10/2023 diff --git a/Teams/manage-phone-numbers.md b/Teams/manage-phone-numbers.md index 9a269ea2f3..58d144f742 100644 --- a/Teams/manage-phone-numbers.md +++ b/Teams/manage-phone-numbers.md @@ -1,7 +1,7 @@ --- title: "Manage phone numbers for Calling Plan and services" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 03/21/2024 ms.topic: conceptual diff --git a/Teams/manage-the-usage-of-a-phone-number.md b/Teams/manage-the-usage-of-a-phone-number.md index bad8f0e3f3..4ac6d236a4 100644 --- a/Teams/manage-the-usage-of-a-phone-number.md +++ b/Teams/manage-the-usage-of-a-phone-number.md @@ -1,7 +1,7 @@ --- title: "Manage the usage of a phone number" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: garciadaniel ms.date: 01/29/2024 diff --git a/Teams/manage-voice-routing-policies.md b/Teams/manage-voice-routing-policies.md index ecfe6c782e..2aa5025325 100644 --- a/Teams/manage-voice-routing-policies.md +++ b/Teams/manage-voice-routing-policies.md @@ -1,7 +1,7 @@ --- title: Manage call routing policies for Direct Routing -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: filippse ms.date: 11/17/2023 diff --git a/Teams/manage-voicemail-policies.md b/Teams/manage-voicemail-policies.md index 52db7475c9..4c991fc6da 100644 --- a/Teams/manage-voicemail-policies.md +++ b/Teams/manage-voicemail-policies.md @@ -1,7 +1,7 @@ --- title: Manage Voicemail Policies -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jenstr ms.date: 05/21/2021 diff --git a/Teams/manage-voicemail-settings.md b/Teams/manage-voicemail-settings.md index e5f64fb820..b7b8143df4 100644 --- a/Teams/manage-voicemail-settings.md +++ b/Teams/manage-voicemail-settings.md @@ -1,7 +1,7 @@ --- title: Manage Cloud Voicemail settings -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jenstr ms.date: 05/21/2021 diff --git a/Teams/manage-your-network-topology.md b/Teams/manage-your-network-topology.md index 27b0cb4dde..af64c8e98c 100644 --- a/Teams/manage-your-network-topology.md +++ b/Teams/manage-your-network-topology.md @@ -1,7 +1,7 @@ --- title: Manage your network topology for cloud voice features in Microsoft Teams -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 10/10/2024 diff --git a/Teams/meetings-real-time-media-traffic.md b/Teams/meetings-real-time-media-traffic.md index 34aa42ac3d..6f26db122c 100644 --- a/Teams/meetings-real-time-media-traffic.md +++ b/Teams/meetings-real-time-media-traffic.md @@ -1,7 +1,7 @@ --- title: Configure QoS settings in the Teams admin center -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: siunies ms.date: 04/18/2024 diff --git a/Teams/microsoft-teams-online-call-flows.md b/Teams/microsoft-teams-online-call-flows.md index ba13bf6d2f..8952268458 100644 --- a/Teams/microsoft-teams-online-call-flows.md +++ b/Teams/microsoft-teams-online-call-flows.md @@ -1,7 +1,7 @@ --- title: Microsoft Teams call flows -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.date: 06/08/2018 ms.topic: conceptual diff --git a/Teams/monitor-call-quality-qos.md b/Teams/monitor-call-quality-qos.md index e0792fee38..c76de7b2be 100644 --- a/Teams/monitor-call-quality-qos.md +++ b/Teams/monitor-call-quality-qos.md @@ -1,7 +1,7 @@ --- title: 'Monitor and improve call quality for Microsoft Teams' -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: conceptual ms.service: msteams diff --git a/Teams/more-about-calling-line-ID-and-calling-party-name.md b/Teams/more-about-calling-line-ID-and-calling-party-name.md index 8ca2326a2d..2cab07a568 100644 --- a/Teams/more-about-calling-line-ID-and-calling-party-name.md +++ b/Teams/more-about-calling-line-ID-and-calling-party-name.md @@ -1,7 +1,7 @@ --- title: "More about Calling Line ID and Calling Party Name" -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: roykuntz ms.date: 03/06/2024 diff --git a/Teams/network-roaming-policy.md b/Teams/network-roaming-policy.md index fe7a3d7742..60d11e256f 100644 --- a/Teams/network-roaming-policy.md +++ b/Teams/network-roaming-policy.md @@ -1,7 +1,7 @@ --- title: Network roaming policy -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 06/28/2024 diff --git a/Teams/operator-connect-conferencing-plan.md b/Teams/operator-connect-conferencing-plan.md index d88d8742b3..eaf3a7f248 100644 --- a/Teams/operator-connect-conferencing-plan.md +++ b/Teams/operator-connect-conferencing-plan.md @@ -14,7 +14,7 @@ ms.collection: - m365initiative-meetings - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 f1.keywords: - NOCSH diff --git a/Teams/operator-connect-configure.md b/Teams/operator-connect-configure.md index 7d8eadc379..a7d51cb790 100644 --- a/Teams/operator-connect-configure.md +++ b/Teams/operator-connect-configure.md @@ -1,7 +1,7 @@ --- title: Configure Operator Connect -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 08/10/2023 ms.topic: article @@ -12,7 +12,7 @@ ms.collection: - m365initiative-voice - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 f1.keywords: - NOCSH diff --git a/Teams/operator-connect-india-configure.md b/Teams/operator-connect-india-configure.md index c72732b5e1..bc7a4f541d 100644 --- a/Teams/operator-connect-india-configure.md +++ b/Teams/operator-connect-india-configure.md @@ -1,7 +1,7 @@ --- title: Configure Operator Connect for India -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 09/01/2023 ms.topic: article @@ -12,7 +12,7 @@ ms.collection: - m365initiative-voice - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 f1.keywords: - NOCSH diff --git a/Teams/operator-connect-india-plan.md b/Teams/operator-connect-india-plan.md index 89fbbbd934..3fa6edff2f 100644 --- a/Teams/operator-connect-india-plan.md +++ b/Teams/operator-connect-india-plan.md @@ -1,7 +1,7 @@ --- title: Plan for Operator Connect for India -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 09/01/2023 ms.topic: article diff --git a/Teams/operator-connect-mobile-configure-numbers.md b/Teams/operator-connect-mobile-configure-numbers.md index 67c2139b89..3dab42ae1f 100644 --- a/Teams/operator-connect-mobile-configure-numbers.md +++ b/Teams/operator-connect-mobile-configure-numbers.md @@ -1,7 +1,7 @@ --- title: Manage phone numbers for Teams Phone Mobile -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 07/08/2024 ms.topic: article @@ -12,7 +12,7 @@ ms.collection: - m365initiative-voice - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 description: Learn how to manage phone numbers for Teams Phone Mobile. diff --git a/Teams/operator-connect-mobile-configure.md b/Teams/operator-connect-mobile-configure.md index 1cbf57e38b..ecca05cc3c 100644 --- a/Teams/operator-connect-mobile-configure.md +++ b/Teams/operator-connect-mobile-configure.md @@ -1,7 +1,7 @@ --- title: Configure Teams Phone Mobile -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 07/08/2024 ms.topic: article @@ -12,7 +12,7 @@ ms.collection: - m365initiative-voice - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 description: Learn how to configure Teams Phone Mobile. diff --git a/Teams/operator-connect-mobile-plan.md b/Teams/operator-connect-mobile-plan.md index 6d768ae259..62b28177ca 100644 --- a/Teams/operator-connect-mobile-plan.md +++ b/Teams/operator-connect-mobile-plan.md @@ -1,7 +1,7 @@ --- title: Plan for Teams Phone Mobile -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 07/08/2024 ms.topic: article @@ -12,7 +12,7 @@ ms.collection: - m365initiative-voice - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 description: Learn more about Teams Phone Mobile, such as requirements and planning for deployment. diff --git a/Teams/operator-connect-plan.md b/Teams/operator-connect-plan.md index 8e8e169480..c70aac987a 100644 --- a/Teams/operator-connect-plan.md +++ b/Teams/operator-connect-plan.md @@ -1,7 +1,7 @@ --- title: Plan for Operator Connect -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 03/25/2024 ms.topic: article @@ -12,7 +12,7 @@ ms.collection: - m365initiative-voice - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis search.appverid: MET150 f1.keywords: - NOCSH diff --git a/Teams/phone-number-calling-plans/manually-submit-port-order.md b/Teams/phone-number-calling-plans/manually-submit-port-order.md index 572bca740e..b26268fbf0 100644 --- a/Teams/phone-number-calling-plans/manually-submit-port-order.md +++ b/Teams/phone-number-calling-plans/manually-submit-port-order.md @@ -1,7 +1,7 @@ --- title: Manually submit a port order -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark ms.date: 10/24/2019 diff --git a/Teams/phone-number-calling-plans/more-information-about-porting.md b/Teams/phone-number-calling-plans/more-information-about-porting.md index 2b2aa06f56..6a2b15ca85 100644 --- a/Teams/phone-number-calling-plans/more-information-about-porting.md +++ b/Teams/phone-number-calling-plans/more-information-about-porting.md @@ -1,7 +1,7 @@ --- title: More information about porting -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: tonysmit,jastark ms.date: 10/23/2019 diff --git a/Teams/phone-number-calling-plans/port-order-overview.md b/Teams/phone-number-calling-plans/port-order-overview.md index 74445f8849..07e329b11e 100644 --- a/Teams/phone-number-calling-plans/port-order-overview.md +++ b/Teams/phone-number-calling-plans/port-order-overview.md @@ -1,7 +1,7 @@ --- title: What's a port order? -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark ms.date: 11/28/2017 diff --git a/Teams/phone-number-calling-plans/port-order-status.md b/Teams/phone-number-calling-plans/port-order-status.md index 4d82e7771b..b979033604 100644 --- a/Teams/phone-number-calling-plans/port-order-status.md +++ b/Teams/phone-number-calling-plans/port-order-status.md @@ -1,7 +1,7 @@ --- title: What's the status of your port orders? -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark ms.date: 11/28/2017 @@ -26,16 +26,16 @@ ms.collection: # What's the status of your port orders? -To see the status of your port order, in the left navigation of the Microsoft Teams admin center, go to > **Voice** > **Port orders**, and then click **Order history**. Each port order status is listed in the **Status** column. See [how long does it take to port numbers](../phone-number-calling-plans/port-order-overview.md#how-long-does-it-take-to-port-numbers) to learn about the order process. +To see the status of your port order, in the left navigation of the Microsoft Teams admin center, go to > **Voice** > **Port orders**, and then select **Order history**. Each port order status is listed in the **Status** column. See [how long does it take to port numbers](../phone-number-calling-plans/port-order-overview.md#how-long-does-it-take-to-port-numbers) to learn about the order process. -The following table lists port order statuses, as well as actions you can take if needed. +The following table lists port order statuses, and actions you can take if needed. |**Status**|**Can you view the order?**|**Can you edit the order?**|**Can you cancel the order?**|**Can you delete the order?**|**Description**| |:-----|:-----|:-----|:-----|:-----|:-----| |**Processing**
|Yes
|No
|Yes
|No
|The admin created the order, and it's been received by Microsoft.
| |**Contacting carrier**
|Yes
|No
|Yes
|No
|The order has been received and approved by Microsoft, and we're working with the losing carrier to get it approved.
| |**Transfer approved**
|Yes
|No
|Yes
|No
|The order has been accepted by the losing carrier, and the Firm Order Commitment (FOC) date has been set.
| -|**Transfer pending**
|Yes
|No
|No
|No
|The transfer is less than 24 hours away, so the order can no longer be edited or cancelled.
| +|**Transfer pending**
|Yes
|No
|No
|No
|The transfer is less than 24 hours away, so the order can no longer be edited or canceled.
| |**Error**
|No
|Yes
|Yes
|Yes (at this time, you can't delete the port order if there's an error. The port order needs to be re-created, or you need to contact the [TNS Service Desk](../manage-phone-numbers-for-your-organization/contact-tns-service-desk.md).
|The losing carrier rejected the order.
| |**Completed**
|Yes
|No
|No
|No
|The numbers have been successfully transferred.
| |**Cancelled**
|No
|Yes
|No
|No
|The admin canceled the order.
| @@ -44,7 +44,7 @@ For complete step-by-step instructions, see [Transfer phone numbers to Teams](tr If you need help or if you need to get more phone numbers, contact the [TNS Service Desk](../manage-phone-numbers-for-your-organization/contact-tns-service-desk.md). -## Related topics +## Related articles - [What's a port order?](port-order-overview.md) - [Different kinds of phone numbers used for Calling Plans](../different-kinds-of-phone-numbers-used-for-calling-plans.md) diff --git a/Teams/phone-number-calling-plans/supported-rate-centers-coverage-matrix.md b/Teams/phone-number-calling-plans/supported-rate-centers-coverage-matrix.md index b4b14d865a..69656a58a9 100644 --- a/Teams/phone-number-calling-plans/supported-rate-centers-coverage-matrix.md +++ b/Teams/phone-number-calling-plans/supported-rate-centers-coverage-matrix.md @@ -1,7 +1,7 @@ --- title: Supported rate centers and coverage for Calling Plans -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: davlick, julienp ms.date: 08/28/2020 diff --git a/Teams/phone-number-calling-plans/transfer-phone-numbers-to-teams.md b/Teams/phone-number-calling-plans/transfer-phone-numbers-to-teams.md index de72c9c6c8..e1631dee77 100644 --- a/Teams/phone-number-calling-plans/transfer-phone-numbers-to-teams.md +++ b/Teams/phone-number-calling-plans/transfer-phone-numbers-to-teams.md @@ -1,7 +1,7 @@ --- title: Transfer phone numbers to Microsoft Teams -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: parththakkar ms.date: 03/26/2024 diff --git a/Teams/phone-numbers-licensing-changes.md b/Teams/phone-numbers-licensing-changes.md index b62a5c1e04..7eca68a8f9 100644 --- a/Teams/phone-numbers-licensing-changes.md +++ b/Teams/phone-numbers-licensing-changes.md @@ -1,7 +1,7 @@ --- title: "Phone numbers and licensing changes" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jenstr ms.date: 07/28/2021 diff --git a/Teams/prepare-my-users-email-templates.md b/Teams/prepare-my-users-email-templates.md index a40c903466..8f3efe21c1 100644 --- a/Teams/prepare-my-users-email-templates.md +++ b/Teams/prepare-my-users-email-templates.md @@ -1,7 +1,7 @@ --- title: User notification email templates for online phone system rollout -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 03/31/2018 ms.topic: article diff --git a/Teams/pstn-connectivity.md b/Teams/pstn-connectivity.md index b07f615e5a..95bc0bd5e8 100644 --- a/Teams/pstn-connectivity.md +++ b/Teams/pstn-connectivity.md @@ -1,7 +1,7 @@ --- title: PSTN connectivity options -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 08/10/2023 ms.topic: article @@ -15,7 +15,7 @@ ms.collection: - m365solution-scenario - highpri - Tier1 -ms.reviewer: crowe +ms.reviewer: scottfrancis f1.keywords: - CSH ms.custom: diff --git a/Teams/quality-of-experience-review-guide.md b/Teams/quality-of-experience-review-guide.md index 5bb9296f0d..3eb9d2afed 100644 --- a/Teams/quality-of-experience-review-guide.md +++ b/Teams/quality-of-experience-review-guide.md @@ -1,7 +1,7 @@ --- title: Use CQD to manage call and meeting quality in Microsoft Teams -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: article ms.service: msteams diff --git a/Teams/routing-calls-to-unassigned-numbers.md b/Teams/routing-calls-to-unassigned-numbers.md index 83dab55cee..f328985501 100644 --- a/Teams/routing-calls-to-unassigned-numbers.md +++ b/Teams/routing-calls-to-unassigned-numbers.md @@ -1,7 +1,7 @@ --- title: Routing calls to unassigned numbers -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jenstr ms.date: 11/17/2023 diff --git a/Teams/search-for-phone-numbers-for-users.md b/Teams/search-for-phone-numbers-for-users.md index c2e18c62a7..3fe8c41346 100644 --- a/Teams/search-for-phone-numbers-for-users.md +++ b/Teams/search-for-phone-numbers-for-users.md @@ -1,7 +1,7 @@ --- title: "Search for telephone numbers for users" -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: davlick, roykuntz, jastark ms.date: 11/28/2017 diff --git a/Teams/see-a-list-of-phone-numbers-in-your-organization.md b/Teams/see-a-list-of-phone-numbers-in-your-organization.md index ddca4cb1e0..839e1ab420 100644 --- a/Teams/see-a-list-of-phone-numbers-in-your-organization.md +++ b/Teams/see-a-list-of-phone-numbers-in-your-organization.md @@ -1,7 +1,7 @@ --- title: "See a list of telephone numbers in your organization" -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: davlick, roykuntz, jastark ms.date: 10/09/2023 diff --git a/Teams/set-up-calling-plans.md b/Teams/set-up-calling-plans.md index b8fa6b80a4..112fd18675 100644 --- a/Teams/set-up-calling-plans.md +++ b/Teams/set-up-calling-plans.md @@ -1,7 +1,7 @@ --- title: Set up Microsoft Calling Plans -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz, jastark ms.date: 09/24/2024 diff --git a/Teams/setting-up-your-phone-system.md b/Teams/setting-up-your-phone-system.md index d902df6049..233fa14cad 100644 --- a/Teams/setting-up-your-phone-system.md +++ b/Teams/setting-up-your-phone-system.md @@ -1,7 +1,7 @@ --- title: "Set up Teams Phone in your organization" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 03/07/2024 diff --git a/Teams/sip-tester-powershell-script.md b/Teams/sip-tester-powershell-script.md index fa720cc06e..481e1f635b 100644 --- a/Teams/sip-tester-powershell-script.md +++ b/Teams/sip-tester-powershell-script.md @@ -1,7 +1,7 @@ --- title: PowerShell script to test Direct Routing Session Border Controller connections -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: article ms.reviewer: filippse diff --git a/Teams/special-character-restrictions-in-policy-names.md b/Teams/special-character-restrictions-in-policy-names.md index d50f82fde5..99d63d7327 100644 --- a/Teams/special-character-restrictions-in-policy-names.md +++ b/Teams/special-character-restrictions-in-policy-names.md @@ -1,7 +1,7 @@ --- title: Special character restrictions in Teams policies -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: serdars ms.reviewer: jastark ms.date: 07/03/2018 diff --git a/Teams/support-pin.md b/Teams/support-pin.md index 22623f0365..fdfd8f13ee 100644 --- a/Teams/support-pin.md +++ b/Teams/support-pin.md @@ -1,7 +1,7 @@ --- title: How do I look up my support PIN? -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: article ms.service: msteams diff --git a/Teams/teams-analytics-and-reports/pstn-minute-pools-report.md b/Teams/teams-analytics-and-reports/pstn-minute-pools-report.md index 1a6b9f5e69..e6f6b3cf2d 100644 --- a/Teams/teams-analytics-and-reports/pstn-minute-pools-report.md +++ b/Teams/teams-analytics-and-reports/pstn-minute-pools-report.md @@ -1,7 +1,7 @@ --- title: Microsoft Teams PSTN minute pools report -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen audience: Admin ms.topic: article diff --git a/Teams/teams-analytics-and-reports/pstn-usage-report.md b/Teams/teams-analytics-and-reports/pstn-usage-report.md index 27e200a1c3..b4d3a90590 100644 --- a/Teams/teams-analytics-and-reports/pstn-usage-report.md +++ b/Teams/teams-analytics-and-reports/pstn-usage-report.md @@ -1,7 +1,7 @@ --- title: Microsoft Teams PSTN usage report -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen audience: Admin ms.topic: article diff --git a/Teams/toll-free-dialing-limitations-and-restrictions.md b/Teams/toll-free-dialing-limitations-and-restrictions.md index 22abbd12c2..4b48b31377 100644 --- a/Teams/toll-free-dialing-limitations-and-restrictions.md +++ b/Teams/toll-free-dialing-limitations-and-restrictions.md @@ -1,7 +1,7 @@ --- title: "Toll-free dialing limitations and restrictions" -ms.author: crowe -author: CarolynRowe +ms.author: scottfrancis +author: sfrancis206 manager: pamgreen ms.reviewer: mikedav, roykuntz, jastark, oscarr ms.date: 11/28/2017 diff --git a/Teams/town-hall-chat.md b/Teams/town-hall-chat.md index 6185a8cd4e..1b9a113917 100644 --- a/Teams/town-hall-chat.md +++ b/Teams/town-hall-chat.md @@ -4,7 +4,7 @@ ms.author: wlibebe author: wlibebe manager: pamgreen ms.reviewer: chbalaki -ms.date: 11/5/2024 +ms.date: 11/11/2024 ms.topic: article ms.tgt.pltfrm: cloud ms.service: msteams @@ -30,18 +30,12 @@ description: Learn how to manage which organizers can use event chat for their M [!INCLUDE[Teams Premium](includes/teams-premium-ecm.md)] -> [!NOTE] -> This feature is currently in Public Preview. - In Microsoft Teams town halls, only presenters, organizers, and co-organizers can use chat. If town hall organizers have a Teams Premium license, they can turn on **Event chat** in their **Meeting options** to allow attendees to a chat and interact with each other. Event chat is only available during the town hall. Organizers, presenters, and co-organizers can still chat separately. As an admin, you can manage whether town hall organizers with a Teams Premium license can turn on event chat for their attendees. For details on how your users use event chat for town halls, see [Chat in a town hall in Microsoft Teams](https://support.microsoft.com/office/chat-in-a-town-hall-in-microsoft-teams-a4a0e102-ca45-4605-a0a8-83a884547338). -> [!NOTE] -> If a town hall restarts, event chat isn't available in the new town hall. - ## Manage event chat for your organizers To manage whether town hall organizers with a Teams Premium license can turn on event chat for their attendees, use the **`-TownhallChatExperience`** parameter within the PowerShell [**CsTeamsEventsPolicy**](/powershell/module/teams/set-csteamseventspolicy) cmdlet. diff --git a/Teams/user-call-settings.md b/Teams/user-call-settings.md index 515e1dd413..4081bf6032 100644 --- a/Teams/user-call-settings.md +++ b/Teams/user-call-settings.md @@ -1,7 +1,7 @@ --- title: Configure call forwarding and delegation settings -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: jenstr ms.date: 11/17/2023 diff --git a/Teams/virtual-appointment-meeting-template.md b/Teams/virtual-appointment-meeting-template.md index c0dc2ed4ae..99fab6019a 100644 --- a/Teams/virtual-appointment-meeting-template.md +++ b/Teams/virtual-appointment-meeting-template.md @@ -6,7 +6,7 @@ manager: jtremper ms.topic: conceptual ms.service: msteams ms.reviewer: jewilcze -ms.date: 09/13/2024 +ms.date: 11/11/2024 search.appverid: MET150 searchScope: - Microsoft Teams @@ -51,9 +51,9 @@ To learn more, see [Manage meeting templates in Teams](manage-meeting-templates. ![Information icon](media/info.png) **This is a [Teams Premium](teams-add-on-licensing/licensing-enhance-teams.md) feature. Meeting organizers must have a Teams Premium license to use this feature.**. > [!NOTE] -> This feature is currently available in Canada, the United Kingdom, and the United States. Your users can only send SMS text notifications to people who have a valid Canada phone number (+1 country code), United Kingdom phone number (+44 country code), or United States phone number (+1 country code). SMS text notifications are sent in English. +> This feature is currently available in Canada, the Netherlands, New Zealand, Norway, the United Kingdom, and the United States. Your users can send SMS text notifications to people who have a valid Canada (+1 country code), Netherlands (+31 country code), New Zealand (+64 country code), Norway (+47 country code), United Kingdom (+44 country code), or United States phone number (+1 country code). The text notifications are sent in the language of the meeting organizer. -You can control whether your users can choose to send SMS text notifications to external guests in appointments that they schedule using the template. When this feature is enabled for a user, they'll see the SMS notifications option in the template. +You can control whether your users can choose to send SMS text notifications to external guests in appointments that they schedule using the template. When this feature is enabled for a user, they see the SMS notifications option in the template. - If the user chooses **Send text notifications** (the default setting), external guests will receive appointment confirmation, update, and reminder text messages that include the Teams meeting join link and appointment details. - If the user chooses **Don't send text notifications**, external guests won't receive text messages about their appointment. @@ -94,6 +94,8 @@ You can assign the policy directly to users, either individually or at scale thr - If a user who has access to this feature chose **Send text notifications** when they scheduled an appointment, and then their access is turned off, no additional text messages are sent to the external guest. +- For the Netherlands, the **Phone number** field on the form might require an 11-digit number to successfully send SMS notifications. If you experience issues, add zeros (0) to the beginning of the phone number to reach an 11-digit value. + ### SMS notifications usage report To get an overview of SMS notifications usage across your organization, view the [SMS notifications usage report](/microsoft-365/frontline/sms-notifications-usage-report) in the Teams admin center. diff --git a/Teams/voice-case-study-audio-conferencing.md b/Teams/voice-case-study-audio-conferencing.md index d4b661b7e2..bd8863e98b 100644 --- a/Teams/voice-case-study-audio-conferencing.md +++ b/Teams/voice-case-study-audio-conferencing.md @@ -1,7 +1,7 @@ --- title: 'Teams voice Contoso case study: Audio Conferencing' -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article diff --git a/Teams/voice-case-study-call-queues.md b/Teams/voice-case-study-call-queues.md index 2af1be71f3..a51a19e83b 100644 --- a/Teams/voice-case-study-call-queues.md +++ b/Teams/voice-case-study-call-queues.md @@ -1,7 +1,7 @@ --- title: 'Teams voice Contoso case study: Auto attendants and call queues' -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article @@ -34,7 +34,7 @@ Depending on the site type, Contoso had the following needs: - Site Type B: Skype for Business Enterprise Voice - Site Type B had existing auto attendants and call queues that needed to migrate to Teams. Contoso needed to keep the phone numbers associated with the auto attendants. Contoso moved the majority of these sites to Phone System with Calling Plans. However, in the few locations where Calling Plans was not available, Contoso moved these sites to a Direct Routing configuration. + Site Type B had existing auto attendants and call queues that needed to migrate to Teams. Contoso needed to keep the phone numbers associated with the auto attendants. Contoso moved most these sites to Phone System with Calling Plans. However, in the few locations where Calling Plans wasn't available, Contoso moved these sites to a Direct Routing configuration. - Site Type C: Skype for Business Enterprise Voice & traditional legacy telephony system @@ -51,7 +51,7 @@ Depending on the site type, Contoso had the following needs: - Q: How will the calls be routed to members in a call queue: attendant, serial, or round robin routing? A: Contoso decided to use Attendant routing, - - Q: How will we determine when a user should or should not get a call? + - Q: How will we determine when a user should or shouldn't get a call? A: Contoso decided to use call handling options to determine if the agent is available: presence-based routing. ## Configuration @@ -76,7 +76,7 @@ The steps to set up an auto attendant and a call queue include the following out Contoso had to set up the phone number provided by the local carrier as the service number in Office 365. -- To set up a phone number available through Direct Routing, Contoso followed the instructions located in [Manage Resource Accounts](manage-resource-accounts.md). Because Office 365 is not aware of the on-premises phone numbers, Contoso used PowerShell to complete the setup. +- To set up a phone number available through Direct Routing, Contoso followed the instructions located in [Manage Resource Accounts](manage-resource-accounts.md). Because Office 365 isn't aware of the on-premises phone numbers, Contoso used PowerShell to complete the setup. - To configure the Cloud auto attendant, Contoso followed the steps outlined in [Set up a Cloud auto attendant](create-a-phone-system-auto-attendant.md). diff --git a/Teams/voice-case-study-emergency-calling.md b/Teams/voice-case-study-emergency-calling.md index ceafb65730..d0901d616f 100644 --- a/Teams/voice-case-study-emergency-calling.md +++ b/Teams/voice-case-study-emergency-calling.md @@ -1,7 +1,7 @@ --- title: 'Teams voice Contoso case study: Emergency calling' -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article diff --git a/Teams/voice-case-study-location-based-routing.md b/Teams/voice-case-study-location-based-routing.md index 621203cdb4..22687024b3 100644 --- a/Teams/voice-case-study-location-based-routing.md +++ b/Teams/voice-case-study-location-based-routing.md @@ -1,7 +1,7 @@ --- title: 'Teams voice Contoso case study: Location-based routing' -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article diff --git a/Teams/voice-case-study-migration-plan.md b/Teams/voice-case-study-migration-plan.md index 97a2cca5fb..5c3a947d30 100644 --- a/Teams/voice-case-study-migration-plan.md +++ b/Teams/voice-case-study-migration-plan.md @@ -1,7 +1,7 @@ --- title: Teams voice Contoso case study upgrade plan -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article diff --git a/Teams/voice-case-study-overview.md b/Teams/voice-case-study-overview.md index 955bfd2e24..ca4fccf7a3 100644 --- a/Teams/voice-case-study-overview.md +++ b/Teams/voice-case-study-overview.md @@ -1,7 +1,7 @@ --- title: Teams voice Contoso case study overview -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article diff --git a/Teams/voice-case-study-phone-system.md b/Teams/voice-case-study-phone-system.md index c58a167b4f..187ad4338a 100644 --- a/Teams/voice-case-study-phone-system.md +++ b/Teams/voice-case-study-phone-system.md @@ -1,7 +1,7 @@ --- title: 'Contoso case study: Phone System for a multi-national corporation' -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.date: 06/17/2020 ms.topic: article diff --git a/Teams/what-are-dial-plans.md b/Teams/what-are-dial-plans.md index 4699b8c568..ab8719753f 100644 --- a/Teams/what-are-dial-plans.md +++ b/Teams/what-are-dial-plans.md @@ -1,7 +1,7 @@ --- title: "What are dial plans?" -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: mikedav, roykuntz ms.date: 09/27/2023 diff --git a/Teams/what-are-emergency-locations-addresses-and-call-routing.md b/Teams/what-are-emergency-locations-addresses-and-call-routing.md index d61054ed83..acab91dda7 100644 --- a/Teams/what-are-emergency-locations-addresses-and-call-routing.md +++ b/Teams/what-are-emergency-locations-addresses-and-call-routing.md @@ -1,7 +1,7 @@ --- title: Plan and manage emergency calling -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.reviewer: roykuntz ms.date: 01/22/2024 diff --git a/Teams/what-is-phone-system-in-office-365.md b/Teams/what-is-phone-system-in-office-365.md index 9dad1aa12b..38f34d70ac 100644 --- a/Teams/what-is-phone-system-in-office-365.md +++ b/Teams/what-is-phone-system-in-office-365.md @@ -2,8 +2,8 @@ title: "What is Teams Phone" ms.reviewer: roykuntz ms.date: 03/07/2024 -author: CarolynRowe -ms.author: crowe +author: sfrancis206 +ms.author: scottfrancis manager: pamgreen ms.topic: conceptual ms.tgt.pltfrm: cloud