From e1762fb8e595cdba640ab826632ea209601a8e69 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 14:05:40 -0800 Subject: [PATCH 1/7] Update surface-advanced-exchange-replacement.md --- surface/surface-advanced-exchange-replacement.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/surface/surface-advanced-exchange-replacement.md b/surface/surface-advanced-exchange-replacement.md index 0000e953d..dc9efa5c5 100644 --- a/surface/surface-advanced-exchange-replacement.md +++ b/surface/surface-advanced-exchange-replacement.md @@ -1,6 +1,6 @@ --- title: Advanced Exchange replacement for Surface devices -description: This article explains how to use Advanced Exchange to service or repair eligible Surface devices. +description: Get a replacement Surface device fast with Advanced Exchange. Includes prepaid shipping & a 10-day return window. Learn more. ms.service: windows-11 ms.localizationpriority: medium author: coveminer From 4f5bc737dfe5c063f7d40df052b9707f332f5922 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 14:26:54 -0800 Subject: [PATCH 2/7] updates --- ...essories-driver-firmware-lifecycle-support.md | 2 +- .../surface-autopilot-registration-support.md | 2 +- surface/surface-book-gpu-overview.md | 2 +- surface/surface-diagnostic-toolkit-business.md | 16 ++++++++-------- .../surface-diagnostic-toolkit-command-line.md | 2 +- .../surface-diagnostic-toolkit-desktop-mode.md | 4 ++-- surface/surface-dock-firmware-update.md | 2 +- 7 files changed, 15 insertions(+), 15 deletions(-) diff --git a/surface/surface-accessories-driver-firmware-lifecycle-support.md b/surface/surface-accessories-driver-firmware-lifecycle-support.md index 12a930be3..57bfe673a 100644 --- a/surface/surface-accessories-driver-firmware-lifecycle-support.md +++ b/surface/surface-accessories-driver-firmware-lifecycle-support.md @@ -1,6 +1,6 @@ --- title: Surface accessories driver and firmware lifecycle -description: This article provides detailed lifecycle information to help plan and manage deployment of Surface accessories. +description: Learn about the Surface accessories driver & firmware lifecycle, including update timelines and end-of-servicing dates for each accessory. ms.service: surface ms.localizationpriority: high author: coveminer diff --git a/surface/surface-autopilot-registration-support.md b/surface/surface-autopilot-registration-support.md index 634c3fe8f..486255fdd 100644 --- a/surface/surface-autopilot-registration-support.md +++ b/surface/surface-autopilot-registration-support.md @@ -1,6 +1,6 @@ --- title: Surface Registration Support for Windows Autopilot -description: This article describes the requirements for submitting Autopilot registration requests to Microsoft Support. +description: Register Surface devices for Windows Autopilot easily via Microsoft Support. Covers registration, hash requests, and deregistration ms.service: surface ms.localizationpriority: medium author: coveminer diff --git a/surface/surface-book-gpu-overview.md b/surface/surface-book-gpu-overview.md index 537a1d4dc..efdf94cc2 100644 --- a/surface/surface-book-gpu-overview.md +++ b/surface/surface-book-gpu-overview.md @@ -1,6 +1,6 @@ --- title: Surface Book 3 GPU technical overview -description: This article provides a technical evaluation of GPU capabilities across Surface Book 3 models. +description: Explore GPU configurations in Surface Book 3, from Intel Iris to NVIDIA RTX 3000, tailored for creators, gamers, and professionals. ms.service: surface ms.localizationpriority: medium author: coveminer diff --git a/surface/surface-diagnostic-toolkit-business.md b/surface/surface-diagnostic-toolkit-business.md index cf2d94b61..2698cfc17 100644 --- a/surface/surface-diagnostic-toolkit-business.md +++ b/surface/surface-diagnostic-toolkit-business.md @@ -1,12 +1,12 @@ --- title: Surface Diagnostic Toolkit for Business -description: This topic explains how to deploy and use the Surface Diagnostic Toolkit for Business, which enables IT administrators to quickly investigate, troubleshoot, and resolve hardware, software, and firmware issues with Surface devices. +description: Troubleshoot Surface devices with the Diagnostic Toolkit for Business. Customize, test, and resolve issues across your network efficiently. ms.service: surface ms.localizationpriority: medium author: coveminer ms.author: chauncel ms.topic: how-to -ms.date: 10/25/2021 +ms.date: 12/02/2024 ms.reviewer: chauncel manager: frankbu appliesto: @@ -64,7 +64,7 @@ To create an SDT package that you can distribute to users in your organization: - For Intel/AMD devices, download: **Surface_Diagnostic_Toolkit_for_Business_v2.193.139.0.msi**. - For ARM devices, download: **Surface_Diagnostic_Toolkit_for_Business_v2.193.139.0_x86.msi**. -3. Copy the .msi file to a preferred location on your Surface device, such as Desktop.The SDT setup wizard appears, as shown in Figure 1. Click **Next**. +3. Copy the .msi file to a preferred location on your Surface device, such as Desktop.The SDT setup wizard appears, as shown in Figure 1. Select **Next**. >[!NOTE] >If the setup wizard does not appear, ensure that you are signed into the Administrator account on your computer. @@ -72,7 +72,7 @@ To create an SDT package that you can distribute to users in your organization: ![Screenshot that shows the start of the Surface Diagnostic Toolkit setup wizard.](images/sdt-1.png)
*Figure 1. Surface Diagnostic Toolkit setup wizard* -4. When the SDT setup wizard appears, click **Next**, and accept the End User License Agreement (EULA). +4. When the SDT setup wizard appears, select **Next**, and accept the End User License Agreement (EULA). 5. On the Install Options screen, change the default install location if desired. @@ -83,7 +83,7 @@ To create an SDT package that you can distribute to users in your organization: ![Screenshot that shows selection of Install Options: Advanced.](images/sdt-install.png) -7. Click **Next** and then click **Install**. +7. Select **Next** and then select **Install**. ## Installing using the command line @@ -119,9 +119,9 @@ In addition to the .exe file, SDT installs a JSON file and an admin.dll file (mo Creating a custom package allows you to target the tool to specific known issues. -1. Click **Start > Run**, enter **Surface** and then click **Surface Diagnostic Toolkit for Business**. +1. Select **Start > Run**, enter **Surface** and then select **Surface Diagnostic Toolkit for Business**. -2. When the tool opens, click **Create Custom Package**, as shown in Figure 3. +2. When the tool opens, select **Create Custom Package**, as shown in Figure 3. ![Create custom package option.](images/sdt-3.png)
*Figure 3. Create custom package* @@ -152,7 +152,7 @@ This allows you to select or remove the option to run software repair updates. ### Collecting logs and saving package page -You can select to run a wide range of logs across applications, drivers, hardware, and the operating system. Click the appropriate area and select from the menu of available logs. You can then save the package to a software distribution point or equivalent location that users can access. +You can select to run a wide range of logs across applications, drivers, hardware, and the operating system. Select the appropriate area and select from the menu of available logs. You can then save the package to a software distribution point or equivalent location that users can access. ![Select log options.](images/sdt-7.png)
*Figure 7. Log option and save package* diff --git a/surface/surface-diagnostic-toolkit-command-line.md b/surface/surface-diagnostic-toolkit-command-line.md index 17272243b..67474a7fc 100644 --- a/surface/surface-diagnostic-toolkit-command-line.md +++ b/surface/surface-diagnostic-toolkit-command-line.md @@ -1,6 +1,6 @@ --- title: Run command-line app console with Surface Diagnostic Toolkit for Business -description: How to run Surface Diagnostic Toolkit in a command console. +description: Run Surface Diagnostic Toolkit via command line to collect logs, run diagnostics, and check updates or warranty info. Ideal for IT admins. ms.service: surface author: coveminer ms.author: chauncel diff --git a/surface/surface-diagnostic-toolkit-desktop-mode.md b/surface/surface-diagnostic-toolkit-desktop-mode.md index 41e404b9b..bf5ea1118 100644 --- a/surface/surface-diagnostic-toolkit-desktop-mode.md +++ b/surface/surface-diagnostic-toolkit-desktop-mode.md @@ -1,6 +1,6 @@ --- title: Use Surface Diagnostic Toolkit for Business in desktop mode -description: How to use SDT to help users in your organization run the tool to identify and diagnose issues with the Surface device as well as submit Support requests directly from the tool. +description: Use Surface Diagnostic Toolkit in desktop mode to diagnose and resolve hardware or software issues and submit support requests efficiently. ms.service: surface author: coveminer ms.author: chauncel @@ -17,7 +17,7 @@ appliesto: # Use Surface Diagnostic Toolkit for Business in desktop mode -This topic explains how to use the Surface Diagnostic Toolkit (SDT) to help users in your organization run the tool to identify and diagnose issues with their Surface device as well as submit Support requests directly from the tool. +This article explains how to use the Surface Diagnostic Toolkit (SDT) to help users in your organization run the tool to identify and diagnose issues with their Surface device as well as submit Support requests directly from the tool. Successfully running SDT can quickly determine if a reported issue is caused by failed hardware or user error. For a list of supported Surface devices in SDT, refer to [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md). diff --git a/surface/surface-dock-firmware-update.md b/surface/surface-dock-firmware-update.md index 59eb1c181..f13af67df 100644 --- a/surface/surface-dock-firmware-update.md +++ b/surface/surface-dock-firmware-update.md @@ -1,6 +1,6 @@ --- title: Microsoft Surface Dock 1 Firmware Update -description: This article explains how to use Microsoft Surface Dock Firmware Update to install and manage firmware on the original Surface Dock 1. When installed on your Surface device, it updates Surface Dock 1 devices attached to your Surface device. +description: Manage firmware updates for Surface Dock 1 with the Surface Dock Firmware Update tool. Includes manual and network deployment options. ms.localizationpriority: medium ms.service: surface author: coveminer From c61e3a80a18f99553c7d30a209838e48b5d588e3 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 14:30:34 -0800 Subject: [PATCH 3/7] Update surface-autopilot-registration-support.md --- surface/surface-autopilot-registration-support.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/surface/surface-autopilot-registration-support.md b/surface/surface-autopilot-registration-support.md index 486255fdd..17eaccb78 100644 --- a/surface/surface-autopilot-registration-support.md +++ b/surface/surface-autopilot-registration-support.md @@ -21,15 +21,15 @@ A simplified process of registering Surface devices for Windows Autopilot deploy - **Surface Device Hardware Hash Request.** Submits request to Microsoft Support to provide you with hardware hashes that customers or CSPs can use to self-register devices via Microsoft Intune or the Microsoft Partner Center. - **Surface Device Autopilot Deregistration.** Submits request to delete devices from Windows Autopilot, typically used in device end of life scenarios. -See the following table for details of the information you will need to collect prior to submitting registration requests to Microsoft Support. For the official System Model names of all Surface devices, refer to [Surface System SKU reference](surface-system-sku-reference.md). +See the following table for details of the information you need to collect before submitting registration requests to Microsoft Support. For the official System Model names of all Surface devices, refer to [Surface System SKU reference](surface-system-sku-reference.md). **Table 1. Required information for Autopilot registration requests** | Required information | Description | Autopilot Registration | Hardware Hash Request | Autopilot
Deregistration | | -------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------- | --------------------- | --------------------------- | -| **Microsoft Entra tenant ID** | Your Microsoft Entra tenant ID is a globally unique identifier (GUID) that is different than your organization name or domain.

To find your Tenant ID sign into the Azure Portal [here](https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Properties). | Y | N | Y | +| **Microsoft Entra tenant ID** | Your Microsoft Entra tenant ID is a globally unique identifier (GUID) that is different than your organization name or domain.

To find your Tenant ID sign into the Azure portal [here](https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Properties). | Y | N | Y | | **Microsoft Entra Domain Name** | Your top-level domain name; for example, contoso.com. | Y | N | Y | -| **Proof of ownership** | Verify proof of ownership by uploading the original bill of sale or invoice in PDF format. Screenshots are not accepted.

The bill of sale or invoice must include the following:
Device serial numbers.
Company name. | Y | Y | Y | +| **Proof of ownership** | Verify proof of ownership by uploading the original bill of sale or invoice in PDF format. Screenshots aren't accepted.

The bill of sale or invoice must include the following:
Device serial numbers.
Company name. | Y | Y | Y | | **Device serial numbers** | Upload Excel file in CSV format with each device serial number in a new line. | Y | Y | Y | ## Submit support requests From 5d21b479d5075f967fcfd796c912a3af2087c5b0 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 16:54:11 -0800 Subject: [PATCH 4/7] Update surface/surface-diagnostic-toolkit-business.md Co-authored-by: Rebecca Agiewich <16087112+rjagiewich@users.noreply.github.com> --- surface/surface-diagnostic-toolkit-business.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/surface/surface-diagnostic-toolkit-business.md b/surface/surface-diagnostic-toolkit-business.md index 2698cfc17..0ab5855a2 100644 --- a/surface/surface-diagnostic-toolkit-business.md +++ b/surface/surface-diagnostic-toolkit-business.md @@ -83,7 +83,7 @@ To create an SDT package that you can distribute to users in your organization: ![Screenshot that shows selection of Install Options: Advanced.](images/sdt-install.png) -7. Select **Next** and then select **Install**. +7. Select **Next**, and then select **Install**. ## Installing using the command line From 9d328cc393426ae15b6ba6f59f9e437b9c57f50f Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 16:54:42 -0800 Subject: [PATCH 5/7] Update surface/surface-diagnostic-toolkit-business.md Co-authored-by: Rebecca Agiewich <16087112+rjagiewich@users.noreply.github.com> --- surface/surface-diagnostic-toolkit-business.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/surface/surface-diagnostic-toolkit-business.md b/surface/surface-diagnostic-toolkit-business.md index 0ab5855a2..3d74456ef 100644 --- a/surface/surface-diagnostic-toolkit-business.md +++ b/surface/surface-diagnostic-toolkit-business.md @@ -119,7 +119,7 @@ In addition to the .exe file, SDT installs a JSON file and an admin.dll file (mo Creating a custom package allows you to target the tool to specific known issues. -1. Select **Start > Run**, enter **Surface** and then select **Surface Diagnostic Toolkit for Business**. +1. Select **Start > Run**, enter **Surface**, and then select **Surface Diagnostic Toolkit for Business**. 2. When the tool opens, select **Create Custom Package**, as shown in Figure 3. From 8e65cce85310e96e021066d6a3c272ba62d91c9d Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 16:55:03 -0800 Subject: [PATCH 6/7] Update surface/surface-diagnostic-toolkit-business.md Co-authored-by: Rebecca Agiewich <16087112+rjagiewich@users.noreply.github.com> --- surface/surface-diagnostic-toolkit-business.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/surface/surface-diagnostic-toolkit-business.md b/surface/surface-diagnostic-toolkit-business.md index 3d74456ef..802352ed2 100644 --- a/surface/surface-diagnostic-toolkit-business.md +++ b/surface/surface-diagnostic-toolkit-business.md @@ -152,7 +152,7 @@ This allows you to select or remove the option to run software repair updates. ### Collecting logs and saving package page -You can select to run a wide range of logs across applications, drivers, hardware, and the operating system. Select the appropriate area and select from the menu of available logs. You can then save the package to a software distribution point or equivalent location that users can access. +You can select to run a wide range of logs across applications, drivers, hardware, and the operating system. Select the appropriate area, and select from the menu of available logs. You can then save the package to a software distribution point or equivalent location that users can access. ![Select log options.](images/sdt-7.png)
*Figure 7. Log option and save package* From 64f52c552056d3401467e9665e86caba19696bb8 Mon Sep 17 00:00:00 2001 From: John Kaiser <35939694+CoveMiner@users.noreply.github.com> Date: Mon, 2 Dec 2024 16:55:38 -0800 Subject: [PATCH 7/7] Update surface/surface-autopilot-registration-support.md Co-authored-by: Rebecca Agiewich <16087112+rjagiewich@users.noreply.github.com> --- surface/surface-autopilot-registration-support.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/surface/surface-autopilot-registration-support.md b/surface/surface-autopilot-registration-support.md index 17eaccb78..18f6e320b 100644 --- a/surface/surface-autopilot-registration-support.md +++ b/surface/surface-autopilot-registration-support.md @@ -1,6 +1,6 @@ --- title: Surface Registration Support for Windows Autopilot -description: Register Surface devices for Windows Autopilot easily via Microsoft Support. Covers registration, hash requests, and deregistration +description: Register Surface devices for Windows Autopilot easily via Microsoft Support. Covers registration, hash requests, and deregistration. ms.service: surface ms.localizationpriority: medium author: coveminer