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Complaint_Policy.md

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Complaint Policy

Learners Guild is committed to creating a safe learning environment that is free of threats to the health, safety, and wellbeing of the people who work here. That includes (but isn't limited to) harassment, discrimination, violation of health and safety rules, and violence.

Learners Guild has an open-door policy, so members are encouraged to report work/learning-related concerns. If something about the environment is bothering you, or if you have a related question, concern, idea, or problem, please discuss it with an LG staff member as soon as possible.

Any member who witnesses or is subject to inappropriate conduct in the workplace should report it to Complaints ([email protected]).

We encourage members to come forward with any complaint about our learning environment, even if it's not about something that's explicitly covered in our written policies.

Once a complaint has been made, the our staff will determine how to handle it.

No retaliation

We will not engage in or allow retaliation against any member who makes a good faith complaint or participates in an investigation. If you believe that you are being subjected to any kind of negative treatment because you made or were questioned about a complaint, report the conduct immediately to the founder (or [email protected] in case the complaint involved the founder).