Difficulty finding blocks in Tutorials

[Jaqster]

Please include the relevant information for each stage of the process.

1. Problem Scoping
- What is the exact problem?
- Is it symptomatic of some underlying issue?
- How do we know for sure it's a problem?
- Is this a problem for some but not others?
- How BIG is the problem? # of people / impact of problem (rats vs. dents)

• Problem: Students are having difficulty following along with tutorial instructions and finding the right blocks to use.
• Evidence this is a problem: Ran a user study and found that 8 out of 9 respondents ran into problems knowing which blocks to use. See OneNote
• Impact of the Problem: Affects mostly beginners who are using tutorials. Impact is that users might be blocked when using tutorials to create games, get frustrated and never come back. Strategically, this represents a big blocker to our Learning Outcomes metrics (Tutorials Started/Completed)

At the end of this stage, determine if this is a Problem/Opportunity we want to solve now, later or never.

• Yes, we want to solve this issue now. We may used a phased approach.

2. Brainstorming Solutions
What are some different options for a solution?
- Provide 2 or more options
- Think blue-sky, and think on-the-ground
- Get as visual as possible, but no polish (whiteboard sketches)
- Yes AND

Insert relevant information here or link to OneNote page or Figma...

3. Picking Ideas
Pick a couple ideas to move forward:
- What’s the minimum viable solution?
- What’s the best possible solution?
- How well do we think it solves the problem?
- How much work is it to implement?
- Is there a good/better/best or phased approach?
- How does it impact other parts of the product or user experience?
- Does this solution bring along any other benefits?
- Pros / Cons list can help narrow down ideas

Insert relevant information here...

4. Design Mock-ups
- Design wireframes or mock-ups for the selected ideas to test
- Designs may be passed off to engineering to implement, or directly used for Testing
- For big feature areas, may think about phased design approaches - North Star design vs. MVP design

Insert relevant information here or link to Figma or Design files...

5. Testing
- How will we know these solutions work?
- What evidence do we already have?
- What experiments do we need to run to collect this evidence?
- Telemetry, telemetry, telemetry

Insert relevant information here or link to User Study results, Kusto Dashboards, etc...