control_transfer returned error, index: 768, error: Resource temporarily unavailable, number: 11

[bsseo89]

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Required Info
Camera Model	{ R200 / F200 / SR300 / ZR300 / D400 }
Firmware Version	(Open RealSense Viewer --> Click info)
Operating System & Version	{Win (8.1/10) / Linux (Ubuntu 14/16/17) / MacOS
Kernel Version (Linux Only)	(e.g. 4.14.13)
Platform	PC/Raspberry Pi/ NVIDIA Jetson / etc..
SDK Version	{ legacy / 2.. }
Language	{C/C#/labview/nodejs/opencv/pcl/python/unity }
Segment	{Robot/Smartphone/VR/AR/others }

Issue Description

<Describe your issue / question / feature request / etc..>

[MartyG-RealSense]

Hi @bsseo89 A control_transfer returned warning can indicate that there is a communiction problem between the camera and the computer, typically with the USB system (the USB port or the USB cable).

Which model of RealSense camera do you have, please? And are you using the official USB cable supplied with the camera or a cable of your own choice?

[MartyG-RealSense]

Hi @bsseo89 Do you require further assistance with this case, please? Thanks!

[liuzhuangjisu]

Hi,My camera model is D435i and I use my own USB cable

[MartyG-RealSense]

It is important that a self-chosen USB cable that is used with RealSense is high quality, especially if it is longer than 2 meters, and that the cable is designed for data transfer and not just device charging.

[MartyG-RealSense]

Hi @liuzhuangjisu Do you require further assistance with this case, please? Thanks!