diff --git a/interfaces/exchangeAuthPrompt2/mivExchangeAuthPrompt2.js b/interfaces/exchangeAuthPrompt2/mivExchangeAuthPrompt2.js
index feed03a5..d862e6b3 100644
--- a/interfaces/exchangeAuthPrompt2/mivExchangeAuthPrompt2.js
+++ b/interfaces/exchangeAuthPrompt2/mivExchangeAuthPrompt2.js
@@ -214,7 +214,8 @@ mivExchangeAuthPrompt2.prototype = {
 						};*/
 
 			this.logInfo("getPassword: Going to ask user to provide a new password.");
- 
+
+			this.details[aURL].ntlmCount = 0;
 			var answer = this.getCredentials(username, aURL);
 
 			if (answer.result) {