diff --git a/app/views/teacher_mailer/application_awarded.text.erb b/app/views/teacher_mailer/application_awarded.text.erb
index 49dd6f0e06..3990432c61 100644
--- a/app/views/teacher_mailer/application_awarded.text.erb
+++ b/app/views/teacher_mailer/application_awarded.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 # Your QTS application was successful
 
diff --git a/app/views/teacher_mailer/application_declined.text.erb b/app/views/teacher_mailer/application_declined.text.erb
index cc3b61587e..e7508acd33 100644
--- a/app/views/teacher_mailer/application_declined.text.erb
+++ b/app/views/teacher_mailer/application_declined.text.erb
@@ -1,8 +1,4 @@
-<% if @view_object.from_ineligible_country? %>
 Dear <%= application_form_full_name(@application_form) %>,
-<% else %>
-Dear <%= application_form_full_name(@application_form) %>
-<% end %>
 
 <%= render "shared/teacher_mailer/reference_number" %>
 
diff --git a/app/views/teacher_mailer/application_not_submitted.text.erb b/app/views/teacher_mailer/application_not_submitted.text.erb
index 72df68acd3..332264a839 100644
--- a/app/views/teacher_mailer/application_not_submitted.text.erb
+++ b/app/views/teacher_mailer/application_not_submitted.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 <% case @number_of_reminders_sent %>
 <% when 0 %>
diff --git a/app/views/teacher_mailer/application_received.text.erb b/app/views/teacher_mailer/application_received.text.erb
index 6df062ce38..b3aa72be07 100644
--- a/app/views/teacher_mailer/application_received.text.erb
+++ b/app/views/teacher_mailer/application_received.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 # We’ve received your application for qualified teacher status (QTS)
 
diff --git a/app/views/teacher_mailer/further_information_received.text.erb b/app/views/teacher_mailer/further_information_received.text.erb
index 1c9dcb88c6..09ca9d11a8 100644
--- a/app/views/teacher_mailer/further_information_received.text.erb
+++ b/app/views/teacher_mailer/further_information_received.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 # The assessor has now resumed their review of your QTS application.
 
diff --git a/app/views/teacher_mailer/further_information_reminder.text.erb b/app/views/teacher_mailer/further_information_reminder.text.erb
index 44b74eda71..e9159d7b54 100644
--- a/app/views/teacher_mailer/further_information_reminder.text.erb
+++ b/app/views/teacher_mailer/further_information_reminder.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 # The assessor reviewing your QTS application needs more information
 
diff --git a/app/views/teacher_mailer/further_information_requested.text.erb b/app/views/teacher_mailer/further_information_requested.text.erb
index 1434a3f1bd..8df7745743 100644
--- a/app/views/teacher_mailer/further_information_requested.text.erb
+++ b/app/views/teacher_mailer/further_information_requested.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 The assessor reviewing your QTS application needs more information.
 
diff --git a/app/views/teacher_mailer/initial_checks_passed.text.erb b/app/views/teacher_mailer/initial_checks_passed.text.erb
index 252c4ca3ff..f8bb8f7228 100644
--- a/app/views/teacher_mailer/initial_checks_passed.text.erb
+++ b/app/views/teacher_mailer/initial_checks_passed.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 # We’ve performed our initial checks on your application
 
diff --git a/app/views/teacher_mailer/professional_standing_received.text.erb b/app/views/teacher_mailer/professional_standing_received.text.erb
index 358b602f0f..0586bccce2 100644
--- a/app/views/teacher_mailer/professional_standing_received.text.erb
+++ b/app/views/teacher_mailer/professional_standing_received.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 # We’ve received your <%= region_certificate_name(@application_form.region) %>
 
diff --git a/app/views/teacher_mailer/references_reminder.text.erb b/app/views/teacher_mailer/references_reminder.text.erb
index b38fbbad5f..e6b6e93d36 100644
--- a/app/views/teacher_mailer/references_reminder.text.erb
+++ b/app/views/teacher_mailer/references_reminder.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 ## We’re still waiting for a response from one or more of the references you provided to verify your work history.
 
diff --git a/app/views/teacher_mailer/references_requested.text.erb b/app/views/teacher_mailer/references_requested.text.erb
index 6bfca61f21..ca56240eba 100644
--- a/app/views/teacher_mailer/references_requested.text.erb
+++ b/app/views/teacher_mailer/references_requested.text.erb
@@ -1,4 +1,4 @@
-Dear <%= application_form_full_name(@application_form) %>
+Dear <%= application_form_full_name(@application_form) %>,
 
 We’ve contacted the references you provided to verify the work history information you gave as part of your QTS application.