diff --git a/app/views/teacher_mailer/consent_submitted.text.erb b/app/views/teacher_mailer/consent_submitted.text.erb
index 83ecf674c..1cd6dbf23 100644
--- a/app/views/teacher_mailer/consent_submitted.text.erb
+++ b/app/views/teacher_mailer/consent_submitted.text.erb
@@ -1,14 +1,16 @@
 Dear <%= application_form_full_name(@application_form) %>,
 
-Thank you for submitting the consent documents required to progress your QTS application.
+Thank you for submitting the consent documents we requested from you. We can now progress your QTS application.
 
 <%= render "shared/teacher_mailer/reference_number" %>
 
 ## What happens next?
 
-Once an assessor has checked the documents to make sure you’ve provided the required information, they’ll continue reviewing your application.
+A trained assessor will continue to assess your application. They will check all the information you have submitted. Some information may need verification by third parties.
 
-If no further information is needed, we’ll contact you with a final QTS application decision once all checks and verifications have been completed.
+If we need more information, we will email you. You do not need to contact us.
+
+You will get a decision about your QTS application when the assessment and all verifications have been completed. We will not be able to give individual updates on the status of your application while it is being assessed.
 
 <%= render "shared/teacher_mailer/any_questions_contact" %>
 
diff --git a/app/views/teacher_mailer/further_information_received.text.erb b/app/views/teacher_mailer/further_information_received.text.erb
index b90e2f7bf..73cbd4231 100644
--- a/app/views/teacher_mailer/further_information_received.text.erb
+++ b/app/views/teacher_mailer/further_information_received.text.erb
@@ -1,10 +1,16 @@
 Dear <%= application_form_full_name(@application_form) %>,
 
-Thank you for sending the information we recently requested from you. The assessor will now continue reviewing your application.
+Thank you for sending the information we requested from you. We can now progress your QTS application.
+
+<%= render "shared/teacher_mailer/reference_number" %>
 
 # What happens next
 
-We will contact you with a decision about your QTS application when the assessment and all verifications have been completed. This can take several weeks.
+A trained assessor will continue to assess your application. They will check all the information you have submitted. Some information may need verification by third parties.
+
+If we need more information, we will email you. You do not need to contact us.
+
+You will get a decision about your QTS application when the assessment and all verifications have been completed. We will not be able to give individual updates on the status of your application while it is being assessed.
 
 <%= render "shared/teacher_mailer/any_questions_contact" %>
 
diff --git a/config/locales/mailer.en.yml b/config/locales/mailer.en.yml
index 9df77c7f2..78371cc9a 100644
--- a/config/locales/mailer.en.yml
+++ b/config/locales/mailer.en.yml
@@ -27,7 +27,7 @@ en:
       consent_requested:
         subject: We need your written consent to progress your QTS application
       consent_submitted:
-        subject: We’ve received your consent documents
+        subject: "Your QTS application: consent documents received"
       further_information_received:
         subject: "Your QTS application: information received"
       further_information_requested:
diff --git a/spec/mailers/teacher_mailer_spec.rb b/spec/mailers/teacher_mailer_spec.rb
index 15dd2210a..37818d83a 100644
--- a/spec/mailers/teacher_mailer_spec.rb
+++ b/spec/mailers/teacher_mailer_spec.rb
@@ -354,7 +354,11 @@
     describe "#subject" do
       subject { mail.subject }
 
-      it { is_expected.to eq("We’ve received your consent documents") }
+      it do
+        expect(subject).to eq(
+          "Your QTS application: consent documents received",
+        )
+      end
     end
 
     describe "#to" do