diff --git a/app/models/concerns/requestable.rb b/app/models/concerns/requestable.rb
index a97bb95c6c..e1618878f6 100644
--- a/app/models/concerns/requestable.rb
+++ b/app/models/concerns/requestable.rb
@@ -16,6 +16,7 @@ module Requestable
 
     validates :requested_at, presence: true, if: :requested?
     validates :received_at, presence: true, if: :received?
+    validates :expired_at, presence: true, if: :expired?
     validates :reviewed_at, presence: true, unless: -> { passed.nil? }
 
     scope :respondable, -> { not_received.merge(ApplicationForm.assessable) }
@@ -28,6 +29,10 @@ module Requestable
       update!(state: "received", received_at: Time.zone.now)
     end
 
+    define_method :expired! do
+      update!(state: "expired", expired_at: Time.zone.now)
+    end
+
     has_one :application_form, through: :assessment
   end
 
diff --git a/app/services/send_reminder_email.rb b/app/services/send_reminder_email.rb
index d6ed99779b..2878a84ee5 100644
--- a/app/services/send_reminder_email.rb
+++ b/app/services/send_reminder_email.rb
@@ -19,6 +19,7 @@ def call
   attr_reader :remindable
 
   def send_reminder?
+    return false if remindable.try(:expired_at).present?
     return false unless remindable.expires_at
 
     remindable.should_send_reminder_email?(
diff --git a/spec/factories/further_information_requests.rb b/spec/factories/further_information_requests.rb
index 8c04ca21e9..4fe84ea880 100644
--- a/spec/factories/further_information_requests.rb
+++ b/spec/factories/further_information_requests.rb
@@ -41,6 +41,7 @@
 
     trait :expired do
       state { "expired" }
+      expired_at { Faker::Time.between(from: 1.month.ago, to: Time.zone.now) }
     end
 
     trait :passed do
diff --git a/spec/factories/professional_standing_requests.rb b/spec/factories/professional_standing_requests.rb
index 5f23fbc89e..16acf1a0a0 100644
--- a/spec/factories/professional_standing_requests.rb
+++ b/spec/factories/professional_standing_requests.rb
@@ -43,6 +43,11 @@
       receivable
     end
 
+    trait :expired do
+      state { "expired" }
+      expired_at { Faker::Time.between(from: 1.month.ago, to: Time.zone.now) }
+    end
+
     trait :receivable do
       location_note { Faker::Lorem.sentence }
     end
diff --git a/spec/factories/qualification_requests.rb b/spec/factories/qualification_requests.rb
index 0883884e11..609a799af8 100644
--- a/spec/factories/qualification_requests.rb
+++ b/spec/factories/qualification_requests.rb
@@ -46,6 +46,11 @@
       receivable
     end
 
+    trait :expired do
+      state { "expired" }
+      expired_at { Faker::Time.between(from: 1.month.ago, to: Time.zone.now) }
+    end
+
     trait :receivable do
       location_note { Faker::Lorem.sentence }
     end
diff --git a/spec/factories/reference_requests.rb b/spec/factories/reference_requests.rb
index 7e6836a442..45577e3b2a 100644
--- a/spec/factories/reference_requests.rb
+++ b/spec/factories/reference_requests.rb
@@ -76,6 +76,7 @@
 
     trait :expired do
       state { "expired" }
+      expired_at { Faker::Time.between(from: 1.month.ago, to: Time.zone.now) }
     end
 
     trait :passed do
diff --git a/spec/support/shared_examples/requestable.rb b/spec/support/shared_examples/requestable.rb
index e3a8ef86c2..cf3d6b19ce 100644
--- a/spec/support/shared_examples/requestable.rb
+++ b/spec/support/shared_examples/requestable.rb
@@ -17,6 +17,7 @@
     it { is_expected.to validate_presence_of(:state) }
 
     it { is_expected.to_not validate_presence_of(:received_at) }
+    it { is_expected.to_not validate_presence_of(:expired_at) }
 
     context "when received" do
       before { subject.state = "requested" }
@@ -30,6 +31,12 @@
       it { is_expected.to validate_presence_of(:received_at) }
     end
 
+    context "when expired" do
+      before { subject.state = "expired" }
+
+      it { is_expected.to validate_presence_of(:expired_at) }
+    end
+
     context "when reviewed" do
       before { subject.passed = [true, false].sample }
 
@@ -63,6 +70,22 @@
     end
   end
 
+  describe "#expired!" do
+    let(:call) { subject.expired! }
+
+    it "changes the state" do
+      expect { call }.to change(subject, :expired?).from(false).to(true)
+    end
+
+    it "sets the received at date" do
+      freeze_time do
+        expect { call }.to change(subject, :expired_at).from(nil).to(
+          Time.zone.now,
+        )
+      end
+    end
+  end
+
   [true, false].each do |passed|
     describe "#reviewed!(#{passed})" do
       let(:call) { subject.reviewed!(passed) }