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Unable to add Facebook account #889

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purplecodes opened this issue Sep 15, 2023 · 9 comments · Fixed by #891
Closed

Unable to add Facebook account #889

purplecodes opened this issue Sep 15, 2023 · 9 comments · Fixed by #891
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bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer.

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@purplecodes
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Description

Customer is reporting that she is unable to add her Facebook account. Tt just stuck with a blank window after entering the password.
https://vertis.d.pr/i/f0gpS4

Step-by-step reproduction instructions

  1. Installed and activated the Revive Old Posts (free version)
  2. Add Facebook account from the Revive Old Posts Dashboard.
  3. Enter the password and that is where the blank window got stuck.

Screenshots, screen recording, code snippet or Help Scout ticket

Test in WP v6.3 and PHP v7.4

Ticket: https://secure.helpscout.net/conversation/2359781492/385381?folderId=212385

Environment info

No response

Is the issue you are reporting a regression

No

@purplecodes purplecodes added bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer. labels Sep 15, 2023
@stefan-cotitosu
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It's also reported here.

We can gather all tickets on the issue started by Poonam since there are many there.

@poonam279
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@vytisbulkevicius
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@Codeinwp/qa-team could you please test and confirm this issue is fixed using this PR - #890 ? Thanks!

@irinelenache
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@vytisbulkevicius I tested with the wordpress.org version and connecting & sharing worked fine for facebook 👍
@girishpanchal30 Can you add the zip build for the mentioned PR so i can test the changes there?

@girishpanchal30
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@irinelenache
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@vytisbulkevicius Tested using the PR build now and connecting & sharing to facebook work as expected on my end 🚀

@vytisbulkevicius vytisbulkevicius linked a pull request Sep 19, 2023 that will close this issue
@vytisbulkevicius
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@Codeinwp/support this issue is now fixed, please inform the affected users. Thanks!

@stefan-cotitosu
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Thank you, @vytisbulkevicius. Done; I've informed all the affected users who reported it.

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6 participants