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How to fill `Customer ID` field through URL parameters? #9

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maxd opened this issue Apr 4, 2022 · 0 comments

maxd commented Apr 4, 2022 •

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I can fill some fields in Create New Email Ticket form through URL parameters.

For example, From queue and To customer user fields will be filled here:

otrs/index.pl?Action=AgentTicketEmail&Dest=1||Postmaster&CustomerTicketCounterToCustomer=1&[email protected]&CustomerSelected=1

Is it possible to fill Customer ID field through URL parameters? I couldn't find a place in source code which do it.

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