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Troubleshooting WebVTT file not displaying #82

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MarthaTenney opened this issue Apr 1, 2020 · 0 comments
Open

Troubleshooting WebVTT file not displaying #82

MarthaTenney opened this issue Apr 1, 2020 · 0 comments
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@MarthaTenney
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Timestamps are not appearing correctly below this recording, and I'm hoping you might be able to help me troubleshoot.

Despite loading a WebVTT file--which conforms to WebVTT standards and validates--only the first timestamp is working, the rest just shows up as one block.

(For comparison, here is a recording and the corresponding WebVTT file that does have timestamps showing up correctly)

I have tried debugging the WebVTT (removing ampersands entirely, etc.) and comparing it to the functioning VTT file but haven't found the error. I'm not sure if it's an issue with the file (seems more likely) or with the site/caption interface--any chance you can help me debug? I can also toss this to Marko or Elana if you think they might be able to help.

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