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FastTrack for Azure Architectural / Solution Review and Guidance Framework

Introduction

This guide is intended to support discussions during the Fast Track for Azure Architectural or Solution (Design) Review sessions. The questions being asked stem from recommended patterns and practices and link back to technical documentation on Azure.com and docs.microsoft.com.

  • NOTE: This framework can be applied in a number of ways such as varying the technical depth of conversation, varying the balance of business discussion vs technical discussion, narrowing or widening the review scope or increasing / decreasing the amount of time allocated.

If you have a shorter amount of time, spend minimal time on the scoping and requirements but do not omit them completely - this would be typical of the style of review at the "Architecture Bars" at Ignite / TechSummit. Keep in mind that requirements drive the design so it's important to know what those are.

For a higher level review, we need to spend more time on the scoping and requirements. This will allow for a broader, more holistically business-focused review of the architecture as well as the patterns and practices in use (the higher you go, the more broadly you are likely to see). This is what we would refer to as an "Architectural Review" - we need to talk patterns and practices and the approach should be strategic and business outcome focused, not only technically focused.

If a "Solution review" is required (i.e. detail on the implementation of a solution), then limit the scope to one or more service areas and go deep into them, but beware of going too deeply into one area and doing a different type of review from the one you scope in 'Aim and Confirm objectives of the Review'.

The difference between the two styles is that the "Architecture Review" is looking holistically and strategically at the customer architecture being deployed and whether it will meet the customer high-level technical AND business requirements. Included in this is having the high-level business conversation (to a point - we're not business analysts so we should not get into extreme detail about the customer's business). This requires the mindset of an architect, as these architectures will normally cross multiple Azure service boundaries. The "Solution review", on the other hand, is taking a much deeper dive into the designed customer solution (maybe into deployment and configuration details) which requires the mindset, service skills, and level of detail of an engineer.

Whatever type of review you execute, it is extremely important to ensure that you know which type of review you are doing and why before you begin the exercise. But similar guidelines to establish scoping and objectives can be applied.

Agenda and Stages

Aim and Confirm objectives of the Review

FastTrack for Azure's objectives are below. When reviewing, the reviewer should be honest and transparent about them - but the organisation that is engaged for the review will likely have their own idea about why this is required and may have their own objectives and goals to strive to meet. The reviewer should ensure that those reasons are captured for context (if they have not already been captured during scoping).

Examples could be: a prior outage, a migration project to onboard to Azure, a significant increase in scale planned or maybe a production go-live.

Confidence

Ensure that you have confidence in the Azure platform to meet the needs of your solution based upon the advice of an Azure Engineering Expert.

Identify

Pick up on any common errors or common improvement points that can be made to your architecture and direct you to the relevant documentation on patterns or to resolve them.

Onboarding

Quickly identify and define the scope of the knowledge transfer and MS assistance that you will require to help you to either rapidly move the application yourselves or with a partner / MS Services.

Plan and Confirm Scope and Service Levels to review against

Once there is a joint understanding of why a review is needed, parameters can be set for the review. This is needed, so that the subject of the review (the scope and purposes) meets the success criteria for the relevant stakeholders.

Look for the following information at a minimum:

Scope

Determine what is being reviewed in the session

  • Is this an architectural review, or is it a more detailed solution review?
  • What solution is being reviewed? What is it called? What are the components of the solution that are in-scope of the review?
  • What is the purpose of the solution from a business perspective? What does it do? Why is it needed?
  • What is the origin of the solution? Is it a Lift and Shift, refactored for the cloud, or born in the cloud application?

Purposes

What are the high level functional requirements, what does the solution do?

  • Why is an architectural review required? Has there been a recent outage, or is this proactive architectural planning?
  • What are the business requirements driving the proposed architecture?
  • What business goals/objectives is the customer trying to achieve, in other words WHY does the customer want to use Azure?
  • What are the customer’s growth plans for their business and over what timescale?

Success Criteria

What does the solution need to do to achieve the purposes and how does it need to do it (including availability and non-functional requirements)?

  • How many users (total and concurrently active will use the solution? How are they geographically distributed?
  • How many operations/messages per second must the solution handle? Is there any seasonality to usage of the solution?
  • Are there any internal policies, legal, or compliance considerations to note as part of your architectural design?
  • What are the availability, uptime and business continuity requirements for the solution and why?

Stakeholders

Who else is involved, what are their needs?

  • Are there other (internal or external) customers involved with an SLA too?
  • Who designed the solution originally? In-house design, third-party (partner / consulting organisation, or off the shelf product)?
  • What is your team’s level of experience with the solutions in the proposed / running architecture?
  • Is a partner involved with the design work or were MSFT involved (Any of the One Commercial Partner, Commercial Software Engineering, Cloud Solution Architecture, Microsoft Consulting Services, Azure CAT, Azure Engineering or the Microsoft Unified Support team) involved with facets of the design / architecture.

Do the Review

This is the main focus of the session. For a "high-level" review, assess the architecture against the pillars of software quality. You will use more of the soft skills that an architect would have. For a "detailed solution" review, the guidance linked to below may be needed and the activity will use much more of the depth of an engineer's knowledge in a specific area.

Regardless of the type of review, the aim for this section is to consider whether the proposed architecture or solution will meet the requirements stated and if there are any common pitfalls that must be addressed.

Review Areas

The Microsoft Azure Well-Architected Framework defines five pillars of architecture excellence:

Some, but not all, of the pillars have checklists (see the References) for manual review. There is also a self-guided assessment available that you can potentially use as part of your discussion.

Discovery

If the reviewee has no documentation that follows the below pattern, then ask the customer to use a whiteboard (a digital whiteboard if doing remote delivery, or a physical one if reviewing / assisting at an onsite event) to map out:

  • What is the customer’s vision for the end state?

  • Where does the solution run now, and what does that architecture look like?

  • The major services being used and arrangement of components in the architecture.

  • Note what the dependencies are for these major components. For example, dependencies relating to security or identity such as Active Directory for Infrastructure as a Service (IaaS) solutions or third-party services such as a payment provider or e-mail messaging service. You are looking to discover un-documented dependencies in this stage.

  • Determine how dependencies across components and third-party services are tied together. For example, vNet Peering, Express Route, VPN Connections, API calls over public Internet, Loose Coupling. You don't care so much about the configuration of those resources, e.g. SKU, cost, etc. What you do care about is how those dependencies you discovered in the last section are arranged and communicate with each other.

  • Annotate all components with

    • SLA requirements
    • Geographical locations (Single region / multi-region)
    • Recovery Time Objective (RTO)
    • Recovery Point Objective (RPO)
    • Health metrics associated, monitoring processes (for example Application level monitoring, Infrastructure level Monitoring or monitoring of the business processes)

Once you have a clear view of the architecture, determine the answer to the following questions:

  • Is there a single point of failure in any of the components?
  • How does the solution scale? How is extra capacity added, and in which situations would this be required?
  • How do transient faults in each component affect the health of the overall solution (including internal or 3rd party dependencies)?
  • How do you determine the health of a tier / set of resources?
  • Are there any upstream/downstream dependencies of this solution to other reviewee or 3rd party solutions?
  • Additionally, are there workloads within the solution with different RPO/RTO targets?
    • RPO (recovery point objective - how much data can be lost during a failure)
    • RTO (recovery time objective - how long can the system take to recover from a failure)
  • How big is the data set of the solution and is the store architecturally appropriate? Have you considered the annual growth rate and archiving strategy?
  • What is the strategy to manage releases, service updates, versioning and application updates, even if PaaS is being used here so there is no patch management concern, DevOps aspects should be briefly considered here.

Additionally, engineers would leverage their own skills for the following two areas if they go deep into a solution area.

  • Service Specific Aspects
  • Other Observations

For the Solution / Service specific components - ensure you review the appropriate sections for the scenario or area:

Discuss Identified Risks and Links to Azure Docs

At this point you would review the identified risks and possible enhancements to the architecture with supporting links to patterns and practices or service documentation. If there are areas of the solution that do not align to recommended practices or design principles, then these should be highlighted as soon as possible. All risks and recommendations should be recorded for later follow up.

  • Note: If you see or hear something that is clearly just plain wrong and is a major risk factor, write it up and gain further insight from the customer as to Why it has been architected that way. But please investigate and challenge items that are clear red flags. And ensure the customer is clearly aware of the risk, and why it is a risk to their environment.

Consider that what you are really looking for here is a list of what has to be done, by whom, and by when. This is to be phrased as a list of risks and recommendations, backed by links to Azure Docs (for an architectural review - links to patterns, practices, reference architectures, or for the more detailed solution reviews - links to technical service-specific documentation) and qualified with appropriate SLA's and NFRs discovered earlier. This gives context to the suggestions given – which might be required later. Consider why the recommendations are being provided.

For example: A solution that has been designed without autoscaling and / or queuing that an NFR says must cope with high daily spikes in load could have the following links provided (this could be expressed in one of two ways):

Risk: Peaks in load could cause service to become overloaded if under-specified for peak performance, consider using autoscaling and / or queue-based load leveling techniques in your architecture or use a throttling pattern to keep a minimum level of service with fixed resources.

NFR = Peak throughput of 10,000 requests at 9am and normal throughput of 100 requests per hour for the rest of the day. 

Risk: Over-specified service sizing could cause excessive cost, consider using autoscaling and / or queue-based load leveling techniques in your architecture or use a throttling pattern to keep a minimum level of service with fixed resources.

NFR = Peak throughput of 10,000 requests at 9am and normal throughput of 100 requests per hour for the rest of the day. 

Also consider indirect risks associated with testing (and or lack of it)

Risk: High peak load can stress indirect dependencies in ways that do not show until the service is in full operation under load. Ensure you have load tested the application under the stress of at least 10,000 users using load testing tools.

NFR = Peak throughput of 10,000 requests at 9am and normal throughput of 100 requests per hour for the rest of the day. 

Additional Assistance Required and Next Steps

At this point we are trying to leverage what we have learned to accelerate the organization's adoption of Azure safely and help them to reach their objectives by using Azure. But if it becomes clear that additional resources, skills and / or experience are needed to help the goals to be achieved, then three approaches make sense:

  • Advise PaaS services over IaaS
  • Self-guided Learning
  • FastTrack for Azure Foundations training offerings
  • Partner or MS Services Engagements

If the review identified a need for additional engagements or discovered additional workloads, information on these should be fed back to the organization participating in the review.

References