Skip to content
This repository has been archived by the owner on Jul 19, 2024. It is now read-only.

Azure media analytics - Event data not tracked on first load of page - 'RemoteDependency' #5

Open
sharma1802 opened this issue Feb 26, 2019 · 0 comments

Comments

@sharma1802
Copy link

sharma1802 commented Feb 26, 2019

Hi

i have implemented Azure media player app-insights in my application to track media analytics. On first load of a page either through direct link access or navigating from another page, it does not track the video event (In console, the event fired is 'RemoteDependency') and none of the measurement objects are shown. On reloading the same page it does track the event ('playbackSummary') and sends the measurements object which is necessary for us to track the video events.
First load of page:

image
Reload of page:
image

We checked Microsoft sample code for App insight implementation for videos Microsoft sample code and we see the same issue wherein the first load does not fire the event nor track the video playback. We are unsure if this is the default behaviour or an issue with how we have implemented it.

We are not able to accurately track user views of videos due to this issue.

Any help on this would be appreciated.

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant