App keeps getting numbers in negative

[hishambakr]

App keeps getting numbers in negative (minus)

[willlunniss]

Need more details such as the numbers of the dev console vs the app.

[hishambakr]

my app is com.tabe3.news
i face this issue also with all my apps
when there is a new comment
change in comments count is -1

On Wed, Jan 13, 2016, 10:00 AM Will Lunniss [email protected]
wrote:

Need more details such as the numbers of the dev console vs the app.

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#713 (comment)
.

[willlunniss]

Do the total numbers match? There was a recent bug for the comments that has been fixed in master but not published yet.

[hishambakr]

give me your mail to send you screenshot
or i can wait unill you publish new update

On Sun, Jan 17, 2016, 11:44 AM Will Lunniss [email protected]
wrote:

Do the total numbers match? There was a recent bug for the comments that
has been fixed in master but not published yet.

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Reply to this email directly or view it on GitHub
#713 (comment)
.

[TheNephilim88]

Any update here, especially as the comment-bug has been fixed?

[hishambakr]

yup. it was fixed. but it returned back 2 days again and even bigger. my app "Aio Remote" is downloaded 800 000 times. but now in Andlytics, it displays -424232 !!! and display actual downloads as 393407

also all installs changes are negative

[willlunniss]

Please check the total numbers on the Google Developer Console. A number of my apps lost ~1/3 of their downloads a few days ago and then they came back again. Andlytics only does a diff against the last day so if the totals on the dev console drop then you will get negative numbers.

[johnjohndoe]

Same as #712.

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Negative download stats occur when the system date of the device is set to the future and the app triggers a download afterwards. This is a normal scenario for a developer who uses the device to debug application behavior with various dates. I had this happening to myself a lot.
Therefore, I recommend do not use the local date and time settings. When I manually set it to some future date statistics are saved with that timestamp. Use server dates instead.