Request for Guidance on Handling Calls When App is in Background or Phone is Locked (Android & iOS).

[VivekArkinfosoft]

Subject: Request for Guidance on Handling Calls When App is in Background or Phone is Locked (Android & iOS)

Dear Aghora Support Team,

I hope this message finds you well.

I am currently working on an app for both Android and iOS platforms and am seeking guidance on how to handle incoming calls when the app is in the background or when the phone is locked. Specifically, I need assistance with the following:

Handling Calls When the App is in the Background (Android & iOS):

What is the recommended approach for managing incoming calls when the app is not in the foreground?
Are there any platform-specific best practices (Android/iOS) for ensuring the call functionality works smoothly in this scenario?
How can I ensure that the app remains responsive to incoming calls even when it's not actively displayed to the user?
Handling Calls When the Phone is Locked (Android & iOS):

How can I ensure that incoming calls are still received or processed properly even when the device is locked?
Are there any platform-specific constraints or considerations (Android/iOS) that I should be aware of in handling calls in such scenarios?
Are there any specific permissions or services required to handle calls while the phone is locked on either platform?
Any documentation, code samples, or advice you can provide on implementing this functionality on both Android and iOS would be greatly appreciated.

Thank you in advance for your time and support. I look forward to your response.

[saudsami]

Hi
Does this solve your problem?
https://docs.agora.io/en/help/quality-issues/android_background