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Audio Latency Issue in Agora UIKit for iOS-to-iOS and iOS-to-Android Calls #2079

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ZiyadgodilDev opened this issue Nov 9, 2024 · 0 comments

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Description

This issue describes a problem with audio latency when using the agora_uikit package in Flutter for video calls. When an iOS device is involved in a call with another iOS device or an Android device, there is a noticeable delay in audio connection.

Problem Summary

  • Issue: Audio is muted for around 7-8 seconds when connecting iOS-to-iOS or iOS-to-Android calls.
  • Expected Behavior: Audio should connect immediately without delay, similar to Android-to-Android and iOS-to-Android calls.

Steps to Reproduce

  1. Start a video call using the agora_uikit package on an iOS device.
  2. Have the receiver join from another iOS device or an Android device.
  3. Observe that audio remains muted for approximately 7-8 seconds before working as expected.

Environment Details

  • Agora UIKit Version: [Provide version here]
  • Platform: iOS (tested with iOS-to-iOS and iOS-to-Android calls)
  • Flutter Version: 3.24.2

Observations

  • This issue only occurs when an iOS device is involved in the call.
  • Android-to-Android and iOS-to-Android calls do not exhibit this delay, and audio works seamlessly upon connection.

Additional Notes

If any further details or logs are required, please feel free to reach out.

Suggested Tags

  • audio latency
  • iOS compatibility
  • agora uikit

Thank you for your attention to this issue. We hope to help resolve this to ensure a smooth calling experience across all devices.

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