Video not play after rejoin channel

[manhpv-1697]

Version of the agora_rtc_engine

6.2.1
We are using flutter for lives streaming . When i leave channel and rejoin channel. Log show joinLive success but the livestream has only audio. I check log , i see when i leave channel i receive : " PlayerBase::stop() from IPlayer" but when i rejoin channel i don't see it start again. I try run your demo, it also got the same error

Platforms affected

• Android
• iOS
• macOS
• Windows
• Web

Steps to reproduce

1. Join channel
2. Leave channel
3. join channel

Expected results

• Audio and video are playing

Actual results

only audio play

Code sample

Code sample

InkWell( onTap: () { if (widget.agoraUtils?.inChannel == true) { widget.agoraUtils?.inChannel = false;

                  widget.agoraUtils?.engine().leaveChannel();
              
                } else {
                  final channel =
                      context.read<PlayVideoCubit>().getChannel();
                  widget.agoraUtils?.inChannel = true;
                  widget.agoraUtils
                      ?.engine()
                      .joinChannel(
                          token: channel!.token,
                          channelId: channel.channelId,
                          uid: channel.uid,
                          options: const ChannelMediaOptions(
                              autoSubscribeAudio: true,
                              autoSubscribeVideo: true,
                              channelProfile: ChannelProfileType.channelProfileLiveBroadcasting,
                              clientRoleType: ClientRoleType.clientRoleAudience,
                              audienceLatencyLevel: AudienceLatencyLevelType
                                  .audienceLatencyLevelLowLatency))
                      .then((value) {
                    print("vo");
                    widget.agoraUtils?.engine().enableVideo();
                    widget.agoraUtils?.engine().enableAudio();
                    print("test");
                  }, onError: (err) {
                    print(err);
                  });
                }
              },

Screenshots or Video

Screenshots / Video demonstration

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Logs

Logs

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![Uploading Screenshot 2024-10-13 at 00.08.19.png…]()

Flutter Doctor output

Doctor output

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[github-actions]

Please submit a ticket to Agora Support for further investigation of this issue. If you have any conclusions, you can share them here which may help other developers. Thanks!

[github-actions]

Without additional information, we are unfortunately not sure how to resolve this issue. We are therefore reluctantly going to close this bug for now. If you find this problem please file a new issue with the same description, what happens, logs and the output. All system setups can be slightly different so it's always better to open new issues and reference the related ones. Thanks for your contribution.

[github-actions]

This thread has been automatically locked since there has not been any recent activity after it was closed. If you are still experiencing a similar issue, please raise a new issue.