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The VPN has not been working for more than two weeks. Please help #526

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Aleksandr1d opened this issue Jan 29, 2025 · 1 comment
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Priority: P4 Question Further information is requested

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@Aleksandr1d
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  • I am running the latest version
  • I checked the knowledge base and found no answer
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Hello, dear users!

I've been facing a problem that's been bothering me for over two weeks now. I can't find a solution, and it's starting to make me uneasy. My VPN doesn't work from the network, Wi-Fi can't detect my location, and I can't connect apps from the word don't work at all.

I wrote an email to tech support, but I still haven't received a response. How can I solve this problem? I'm asking for your help. I have an annual subscription.

I tried to update the apps to the new version, unsuccessfully tried to roll back to the old version, but it's useless. I do not know what to do. Help me if you need screenshots or something else. I am ready to provide you with

@Aleksandr1d Aleksandr1d added the Question Further information is requested label Jan 29, 2025
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